Non-English/Multilingual Resources Resources
If you, your child, or someone you know is experiencing a crisis or you have concerns for their immediate safety, or that they may require inpatient psychiatric treatment, you can contact the CARES Hotline at (800) 345-9049.
The CARES Hotline is available 24/7, 365 days a year, to both Medicaid and non-Medicaid customers.
Call: (800) 345-9049
More details are available on the Illinois Department of Healthcare and Family Services’ Crisis Services page.
Illinois Coalition for Immigrant and Refugee Rights
The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) is dedicated to promoting the rights of immigrants and refugees to full and equal participation in the civic, cultural, social and political life of our diverse society. Its programs aim to empower the immigrant community and include healthcare access, access to public benefits, a family support network and hotline, education initiatives and more.
Visit the ICIRR website to learn more.
Illinois Coalition for Immigrant and Refugee Rights (ICIRR) Family Support Network (FSN)
The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) Family Support Network (FSN) connects immigrant communities throughout Illinois to a full range of support in collaboration with member organizations (Información en español). ICIRR resources include a legal services directory, workshops, trainings, tips sheets and more.
ICIRR Family Support Network provides a Family Support Hotline at (855) 435-7693. Its website also includes:
- A list of Illinois non-profit organizations offering free or low-cost help
- “Know Your Rights” tip sheets
- A directory of non-profit organizations offering immigration help to Illinois residents
Illinois Court-Based Rental Assistance Program
The Illinois Court-Based Rental Assistance Program (CBRAP) provides emergency rental assistance to tenants and housing providers/landlords across Illinois who have pending cases in eviction court. Eligible applicants may qualify for up to $10,000 that can be applied to past due rent, up to $700 for court costs, and up to two months’ future rent to prevent housing displacement.
The CBRAP call center has English, Spanish, and Polish-speaking staff available. If you require assistance in a language other than those three, please email CBRAP.info@ihda.org.
For more details or questions, call (866) 454-3571.
Illinois Crime Victims Compensation Program
The Illinois Crime Victims Compensation Program provides resources to help people affected by violent crime. Under the Crime Victims Compensation Act, the Office of the Attorney General can reimburse eligible victims up to $45,000 ($27,000 for crimes before Aug. 7, 2022) for expenses incurred as a result of a violent crime. The Attorney General’s website provides the Crime Victim Compensation Program application in English, Polish and Spanish, and a video with steps for completing the form. Individuals can also call the Crime Victim Assistance Line at (800) 228-3368 for help.
Eligible violent crime victims can receive financial assistance with:
- Accessibility and usability of property
- Crime scene clean up
- Funeral/burial expenses
- Loss of earnings
- Medical, hospital, dental and mental health counseling expenses
- Relocation and replacement costs
- Tuition expenses
Illinois Department of Insurance
The Illinois Department of Insurance (IDOI) protects consumers and ensures that all entities regulated by IDOI are in compliance with state and federal laws. IDOI also investigates complaints relating to insurance agents and brokers. IDOI provides Illinois consumers:
- Information and education about their rights under state and federal laws
- Assistance regarding health, auto, homeowners and life insurance issues
Illinois Disability Benefits 101
Illinois Disability Benefits 101 is a free, user-friendly, Illinois-specific website that helps work through the myths and confusion of Social Security benefits, health care, employment and more. It is a one-stop shop for information, resources, and tools to motivate and support employment and community inclusion for individuals with disabilities, their families and professionals.
Illinois Early Intervention Clearinghouse
The Illinois Early Intervention Clearinghouse is a lending library and information resource for families and professionals interested in or involved with the Illinois Early Intervention (EI) Program. It also provides support groups in English and Spanish for families involved in the Illinois early intervention program on Facebook.
The Illinois Early Intervention Clearinghouse offers:
- An Early Intervention Family Guide in English, Spanish and also Arabic, Simplified Chinese, French, Kiswahili, Polish, Russian, and Urdu
- Tip sheets and guides for families
- A technology loan program
- A family support group on Facebook for both English and Spanish-speakers
- Resources for EI staff and providers
Illinois Early Learning Project
The Illinois Early Learning Project provides evidence-based, early care and education information for parents, caregivers and teachers of young children in the state of Illinois.
The site provides a wide range of information on important topics involving early care and education, including:
- Resource lists
- Easy-to-read tip sheets
- Dental health and dentist visits resources on children’s dental health and dentist visits to promote good oral health
- A picky eaters toolkit with strategies to try and actions to avoid
- Safe sleep resources for educators and family members on how to keep infants and toddlers safe when sleeping
Illinois Help Stop Hate provides meaningful support to help victims and witnesses of hate acts in reporting what happened and connecting them and their communities with vital resources. The service is free, confidential and not affiliated with law enforcement. Individuals can make online reports in seven languages. Callers can report in their preferred language and receive assistance from call specialists trained in trauma-informed care.
You can make reports anonymously by calling (877) 458-4283 or (877) 458-HATE, Monday to Friday from 12 to 9 p.m. or online any time by visiting ILStopHate.org.