Resource Directory /

Family Support Resources

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  • “Got You Covered” in Carterville

    “Got You Covered” is a non-profit organization that provides diapers, baby wipes and infant hygiene products to families in need. Diapers are available for infants, children and adults.

    “Got You Covered” is located in the First United Methodist Church in Carterville. Diapers are provided as available. Anyone needing access to diapers, or who wants to donate diapers, can call (618) 922-6355 or reach out through the organization’s Facebook page.

  • 211

    United Way supports 211, a free and confidential service that helps people across North America find the local resources they need 24 hours a day, 7 days a week.

    A toll-free call to 211 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve and lives. You can find information about supplemental food and nutrition programs, shelter and housing options, utility assistance, disaster relief, employment and education opportunities, and more.

  • 988 Suicide and Crisis Lifeline

    988 is the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline.

    The 988 Suicide and Crisis Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

    This fact sheet explains the basics about 988. (You can also see the fact sheet in Spanish.)

  • A Parent’s Guide to Self-Care

    It’s easy to view self-care as a low priority when your child is diagnosed with a serious illness. Your role as a parent and parenting partner has unexpectedly changed. The child has urgent and complex medical needs; you must manage appointments and service providers, and learn new information about the disease and medical treatment—all while tending to the needs of other family members, work and/or other responsibilities.

    The Courageous Parents Network provides this guide to help parents make time and find ways to take care of themselves.

  • Affordable Health Insurance

    Affordable Health Insurance is a patient resource center that helps individuals learn about a wide variety of health insurance options. Information is available for each state and includes Affordable Care Act (ACA) enrollment deadlines, subsidies and how you can qualify for Medicare, Medicaid or Children’s Health Insurance Program (CHIP). The site also provides information on:

    • Different types of health plans
    • Comparisons
    • Provider reviews
    • Benefits/coverage/specialized support for vulnerable youth with mental health issues
    • Other resources
  • Air Transportation: Charitable Resources

    Bridges4Kids web site provides a list of charitable organizations that will provide free air transport for needy individuals to access needed health care services.

  • Almost Home Kids

    Almost Home Kids provides a bridge from hospital to home through an innovative community-based care system for children with medical complexities. It responds to the needs of families, trains caregivers, offers respite care, advocates for accessibility and inclusion and educates healthcare professionals.

    Almost Home Kids offers transitional, respite and respite transportation care. It has locations in Chicago, Naperville and Peoria.

  • American Heart Association Support Network

    A free online social community of survivors and family caregivers who share information and inspiration. Support Network members trade tips, compare notes and shore each other up when the going gets rough. Members also have access to healthcare professionals who can answer their questions. Plus, specialized resources from the American Heart Association.

  • American Society for Deaf Children / Sociedad Americana para Niños Sordos

    The American Society for Deaf Children (ASDC) is a national, non-profit organization providing support, encouragement and information to families raising children who are deaf or hard of hearing.

    ASDC offers deaf mentors and online American Sign Language (ASL) classes for beginner, intermediate and advanced levels.  To help support language development, families and providers can also access ASL stories to watch and read together.  Resources are available in English and Spanish.

  • American Transplant Foundation’s Patient Assistance Program

    The American Transplant Foundation’s Patient Assistance Program (PAP) is a privately funded financial assistance program that helps living donors cover lost wages during their recovery from surgery and helps transplant recipients maintain health insurance coverage and access to immunosuppressant medications. This program is available nationwide and is focused on the most financially vulnerable patients and their families.