Non-English/Multilingual Resources Resources
Epilepsy Foundation of Greater Chicago
The Epilepsy Foundation of Greater Chicago is a not-for-profit organization serving 44 counties in Illinois. It offers education, advocacy and case management to people living with epilepsy, their families and the communities in which they live.
The foundation’s client services include case management, programs for children and adults, epilepsy centers, support groups, employment, medications, and driving and transportation.
Erie House
Erie House is a social services nonprofit organization that aims to provide the most comprehensive support immigrant and low-income families in Chicago need to thrive. Its services include:
- Legal service: Its in-house team of attorneys and legal representatives helps clients navigate the U.S. citizenship and immigration system, keeping families together, and allowing them to achieve a greater sense of security.
- Mental health: Clinical therapists provide free, individual, social-emotional and behavioral counseling services to support children, teens, adults and families when they need it most.
- Children and youth: Erie House works with young people from infancy through high school graduation to equip them with tools and resources to build a bright future, including educational programs and activities, mentoring and family support.
- Adult education and training: Through foundational academic and professional programs like ESL (English as a Second Language), civics education, workforce development and more, Erie House aims to provide the tools adults need for long-term success.
- Community wellness and support services: Erie House offers workshops, support groups and counseling, all through a trauma-informed and culturally-sensitive lens.
Visit the Erie House website for a list of its locations throughout Chicago and the contact form.
Etiquette: Interacting with People with Disabilities
People with disabilities are individuals with families, jobs, hobbies, likes and dislikes, and problems and joys. While the disability is an integral part of who they are, it alone does not define them.
RespectAbility offers tips and resources to educate the public about etiquette and interacting with people with disabilities. Featured information includes:
- A disability sensitivity training video from the D. C. Office of Disability Rights
- The United Spinal Association’s Disability Etiquette booklet (Spanish) (Chinese)
Eviction Help for Illinois Residents
Eviction Help Illinois is a non-profit organization providing free legal aid, mediation services and connections to other resources, including rental assistance, to increase housing stability. The goals of Eviction Help Illinois are to keep people in their homes and prevent foreclosures on rental property.
There are three ways to access the Eviction Help Illinois network. You can:
- Call the Eviction Help Illinois hotline at (855)-631-0811
- Visit the Eviction Help Illinois website
- Text “eviction” or “desalojo” for screening and intake to 85622
Services and resources are available in Spanish.
The Family Caregiver Alliance’s mission is to improve the quality of life for family caregivers and the people who receive their care. The Family Caregiver Alliance website provides in-depth information and tips on a variety of caregiving topics, including legal and financial planning, advanced illness and end of life, self-care and more.
Resources are available in Spanish, Chinese, Vietnamese and more.
Family Voices “My Language, My Care” Language Access Rights and Services Course
Family Voices’ “My Language, My Care” is a free online, plain language course to help increase awareness, understanding and use of language access rights and services for families whose preferred language is not English. The course is available in English, Spanish, Chinese and American Sign Language.
Family Voices’ My Language, My Care course will provide:
- An understanding of their rights under the law
- Information about interpreter confidentiality
- Tools to advocate for high-quality language access services in the healthcare setting
- A certificate of completion after finishing all six modules of the training course
- Access to a free toolkit with information from the course in English, Spanish and Chinese
For questions, contact Family Voices at (781) 674-7224 or use the online Contact Us form.
Family Voices Telehealth Toolkit, Tips and New Telemedicine Family Resource Center
Family-centered telehealth can help children and youth with special healthcare needs and families access health care, improve their experience with health care, reduce stress, improve communication between all team members and across systems, and improve quality of life and well-being. Family Voices features extensive resources to help families and individuals with disabilities better understand, access, prepare for and navigate telehealth appointments.
These resources are in Spanish and English.
“Before, During, and After” is a two-part toolkit providing a checklist and worksheet to help prepare for telehealth visits, note questions or key information during a visit, and provide guidance and clear follow-up steps for each appointment.
FDA Information: At-Home COVID-19 Diagnostic Tests
The U.S. Food & Drug Administration (FDA) provides general information about at-home over the counter (OTC) COVID-19 diagnostic tests. Individuals can use these FDA-authorized tests at home to self-test for COVID.
This site also provides information about:
- Who can use the FDA-authorized tests
- Test expiration dates
- Other details to decide what test is right for you
Find Food IL Community Food Map
Find Food IL is a community food map that provides a list of places offering free food or meals in your community. You can find food pantries, stores and markets that accept SNAP/LINK or WIC coupons, and more resources that are close to you.
The map is available in English, Spanish and French.
Find Help Southern Illinois connects people to area programs and services, including:
- Food and basic needs, such as food pantries, baby supplies, clothing and home goods
- Housing and shelter options
- Healthcare services, including medical, dental and vision care and transportation to health care
- Addiction and recovery support
- Mental well-being services
- Financial assistance for child care, transportation, medical supplies and more
- Education and employment programs
- Legal assistance
Use the search filter to find the help you need in your community—sort by “closest” to receive the local information first.
The resource hub is an initiative of Southern Illinois Healthcare, Healthy Southern Illinois Delta Network and the Southern Illinois Coalition for Children and Families. The hub also receives support from the McKinney Vento Program for the Homeless Region V, Carbondale Elementary School District 95, Herrin Community Unit School District 4 Family Outreach Program, and the Carbondale Community Cabinet for Children and Youth with funding provided by Birth to Five Illinois.

