Resource Directory /

General Resources

  • DSCC Emergency Preparedness Tip Sheet

    Emergencies like power outages and weather events can be especially dangerous for individuals with complex medical needs. This tip sheet from the Division of Specialized Care for Children (DSCC) helps with emergency knowledge and disaster planning. It includes important considerations for emergency situations as well as a resource toolbox with expert advice for pediatric, disability and/or advanced healthcare needs.

    Emergency Preparedness Tip Sheet in English

    Emergency Preparedness Tip Sheet in Spanish

  • DSCC’s “What Does Illinois Medicaid Cover?” Tip Sheet

    Illinois Medicaid covers many services including comprehensive medical, dental, vision and pharmacy benefits. Our Division of Specialized Care for Children (DSCC) tip sheet “What Does Illinois Medicaid Cover?” offers examples of what may be covered in a variety of areas such as vision, transportation and mental health services.

    What Does Illinois Medicaid Cover? tip sheet in English

    What Does Illinois Medicaid Cover? tip sheet in Spanish

    Illinois Medicaid is not a DSCC program. DSCC does not decide coverage or eligibility for Medicaid. This is a helpful guide. To learn more, visit the Illinois Department of Healthcare and Family Services website.

  • DSCC’s Emergency Plan Template

    The Division of Specialized Care for Children (DSCC) developed this emergency plan template to help our participant families create an emergency plan to keep them safe and prepared in the event of a disaster or other emergencies.

    Sections include emergency contacts, emergency prep tips, evacuation plans and plans for medical emergencies.

    Emergency Plan Template in English

    Emergency Plan Template in Spanish

  • DSCC’s Health Insurance Appeals Tip Sheet

    An appeal is when you ask your health insurance company to reconsider their decision. Health insurance plans must tell you why they did not cover services. This Health Insurance Appeals tip sheet from the Division of Specialized Care for Children (DSCC) includes steps for navigating the process of asking your health insurance company to reconsider their decision. It also includes a sample appeal letter.

    Health Insurance Appeals Tip Sheet in English

    Health Insurance Appeals Tip Sheet in Spanish

  • DSCC’s Illinois Medicaid Spenddown Tip Sheet

    Spenddown is an Illinois Medicaid program that helps people who are over income or have too many assets to be eligible for other Medicaid programs. Individuals or families are responsible for paying for medical services until they meet the spenddown amount. This Division of Specialized Care for Children (DSCC) handout provides information about the different types of spenddown and additional resources.

    DSCC’s Illinois Medicaid Spenddown in English

    DSCC’s Illinois Medicaid Spenddown in Spanish

  • DSCC’s IMPACT Guide for Participants and Families

    The Division of Specialized Care for Children (DSCC) has created an IMPACT Guide for Participants and Families. The guide provides helpful information for our participants and families using the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) system. It includes:

    • Contacts for assistance
    • A list of helpful terms
    • Information on All Kids/Medicaid transportation benefits
    • How to enroll in IMPACT (as a Private Transportation Provider)
    • Information on pre-approval and submitting a claim

    For more information, visit the IMPACT Information and Resources page on our website.

  • DSCC’s Insurance Appeals Calendar

    Documentation is very important when appealing a decision made by your health insurance plan. This calendar from from the Division of Specialized Care for Children (DSCC) is one of the tools you can use during the appeals process to help keep track of important dates and documents.

    Insurance Appeals Calendar in English

    Insurance Appeals Calendar in Spanish

  • DSCC’s Insurance Appeals Communication Log

    Documentation is very important when appealing a decision made by the health insurance plan. This Insurance Appeals Communication Log from the Division of Specialized Care for Children (DSCC) can help you keep track of when you talk to people and what you talked about.

    Insurance Appeals Communication Log in English

    Insurance Appeals Communication Log in Spanish

  • DSCC’s Medicaid and Private Insurance Question and Answer Guide

    You can have Medicaid and private insurance at the same time. This guide from the Division of Specialized Care for Children (DSCC) provides information about coverage, Medicaid managed care (MCO), updating your private insurance information, billing and who to contact if you need more help.

    Medicaid and Private Insurance Q and A Guide in English

    Medicaid and Private Insurance Q and A Guide in Spanish

  • DSCC’s Medicare Fact Sheet

    Medicare is federal health insurance run by the Social Security Administration. This fact sheet from the Division of Specialized Care for Children (DSCC) explains the program’s eligibility and how to enroll.

    It also explains the Medicare Savings Program, the Extra Help Program and Medicare coverage and costs.

    Medicare Fact Sheet in English
    Medicare Fact Sheet in Spanish