General Resources
DSCC’s IMPACT Guide for Participants and Families
The Division of Specialized Care for Children (DSCC) has created an IMPACT Guide for Participants and Families. The guide provides helpful information for our participants and families using the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) system. It includes:
- Contacts for assistance
- A list of helpful terms
- Information on All Kids/Medicaid transportation benefits
- How to enroll in IMPACT (as a Private Transportation Provider)
- Information on pre-approval and submitting a claim
For more information, visit the IMPACT Information and Resources page on our website.
DSCC’s Insurance Appeals Calendar
Documentation is very important when appealing a decision made by your health insurance plan. This calendar from from the Division of Specialized Care for Children (DSCC) is one of the tools you can use during the appeals process to help keep track of important dates and documents.
DSCC’s Insurance Appeals Communication Log
Documentation is very important when appealing a decision made by the health insurance plan. This Insurance Appeals Communication Log from the Division of Specialized Care for Children (DSCC) can help you keep track of when you talk to people and what you talked about.
DSCC’s Medicaid and Private Insurance Question and Answer Guide
You can have Medicaid and private insurance at the same time. This guide from the Division of Specialized Care for Children (DSCC) provides information about coverage, Medicaid managed care (MCO), updating your private insurance information, billing and who to contact if you need more help.
DSCC’s Medicare Fact Sheet
Medicare is federal health insurance run by the Social Security Administration. This fact sheet from the Division of Specialized Care for Children (DSCC) explains the program’s eligibility and how to enroll.
It also explains the Medicare Savings Program, the Extra Help Program and Medicare coverage and costs.
Medicare Fact Sheet in English
Medicare Fact Sheet in SpanishDSCC’s Private Health Insurance Chart
Private insurance plans are all different. Understanding how they are different can help you use your health insurance. This private health insurance chart from the Division of Specialized Care for Children (DSCC) is a guide for most plans. You should always check the rules of your insurance plan.
DSCC’s Vehicle Modification Tip Sheet for MFTD Waiver Families
Vehicle modifications are an available service through the Home and Community-Based Services Waiver for Medically Fragile Technology Dependent Children (commonly called the MFTD waiver). This tip sheet from the Division of Specialized Care for Children (DSCC) includes information on the type of vehicle modifications that may be covered and the steps involved in the process.
DSCC’s Illinois Medicaid Programs and Eligibility Guide
The Division of Specialized Care for Children (DSCC) created this guide to help you understand Medicaid eligibility rules and how to apply.
Illinois Medicaid Programs and Eligibility Guide in English
Illinois Medicaid Programs and Eligibility Guide in Spanish
(Please note Illinois Medicaid is not a DSCC program. Therefore, DSCC does not decide Medicaid program eligibility. Please contact the Illinois Department of Healthcare and Family Services (HFS) or the Department of Human Services (DHS) for all programs and the most current information.)
DSCC’s Illinois Medicaid Redetermination Information for DSCC Families
Redetermination is a yearly review of your eligibility for Medicaid. The Division of Specialized Care for Children (DSCC) created this tip sheet for our participants to explain the redetermination process, your responsibilities and how DSCC can help you through the process.
Illinois Medicaid Redetermination Information for DSCC Families in English
Illinois Medicaid Redetermination Information for DSCC Families in Spanish
El Mercadito (Nourishing Hope)
El Mercadito is a partnership between La Casa Norte and Nourishing Hope. This partnership provides Chicago residents fresh food, benefits assistance, job search training, mental health counseling, and access to housing information and referral services. Assistance is available in multiple languages.
Nourishing Hope also offers a free, monthly Online Market service where individuals can:
- Place a grocery order using any computer or smartphone
- Order frozen meats, canned goods, cereal, milk, eggs, and fresh produce each month
- Pick up from the warehouse, The Hub or Sheridan Market
- Skip waiting in line
- Continue access to the physical pantry/market