Emergency and Disaster Preparedness Resources
United Way supports 211 a free and confidential service that helps people across North America find the local resources they need 24 hours a day, 7 days a week.
A toll-free call to 211 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve and lives. You can find information about supplemental food and nutrition programs, shelter and housing options, utility assistance, disaster relief, employment and education opportunities, and more.
988 Suicide and Crisis Lifeline
988 is the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline.
The 988 Suicide and Crisis Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.
This fact sheet explains the basics about 988. (You can also see the fact sheet in Spanish.)
Are You Ready? Preparing for Emergencies: Tips for Families
Information from Family Voices on how families of children with special healthcare needs can prepare for emergencies.
The “Be Ready: Tips for Families of Children and Youth With Special Healthcare Needs (CYSHCN)” toolkit provides videos and infographics in American Sign Language (ASL) and a variety of languages to help families prepare for power outages, floods or other natural disasters that may occur.
The toolkit is available through the Emergency Medical Services for Children Innovation & Improvement Center (EIIC).
Click here for the ASL version.
Children and Youth with Special Healthcare Needs in Emergencies
All children have unique needs in emergencies, but care for children with special healthcare needs is often more complex because of their various health conditions and extra care requirements. They may have a hard time moving from one place to another, urgent or constant medical needs, difficulty communicating or have trouble with transitioning to different situations. A disaster can present all these difficulties at once.
The CDC’s Children and Youth With Special Healthcare Needs in Emergencies page provides tips for creating an emergency kit and practicing an emergency care plan to help children stay safe and feel calm during an emergency. It also includes tips on involving your child’s healthcare provider and local emergency services in your planning.
City of Chicago Emergency Assistance Registry for People with Disabilities or Special Needs
The City of Chicago has created a voluntary registry for individuals who may need assistance in the event of an emergency.
Individuals with disabilities or special needs or their caregivers can sign up at www.cityofchicago.org/voluntaryregistry/ or contact the Mayor’s Office for People with Disabilities (MOPD) at (312) 744-7050 for additional information.
Disaster Preparedness for Children and Youth with Special Healthcare Needs
The American Academy of Pediatrics (AAP) provides information on how families of children with special healthcare needs can prepare for potential emergencies and disasters in their area and identify what each child would need to safely prepare for and cope with the disaster.
AAP provides emergency preparedness information and resources, including:
- Tips for helping children cope and adjust after a disaster
- Links to organizations like the Cincinnati Children’s Hospital offering booklets, checklists and other resources you can print or download
- Videos on preparing for an emergency or potential disaster
Disaster Safety for People with Disabilities
The American Red Cross provides information and inclusive tools for creating an emergency plan tailored to your family’s specific needs regarding mobility, hearing, learning or seeing disabilities.
The step-by-step tools are designed to help individuals be informed, prepare for and respond to disasters or other urgent situations.
DSCC Carbon Monoxide and Fire Safety Handout
Basic fire and carbon monoxide protection are key components of maintaining a safe home. The Division of Specialized Care for Children (DSCC) created this handout to provide helpful guidelines on the equipment necessary to protect your home from these preventable dangers.
DSCC Emergency Preparedness Tip Sheet
Emergencies like power outages and weather events can be especially dangerous for individuals with complex medical needs. This tip sheet from the Division of Specialized Care for Children (DSCC) helps with emergency knowledge and disaster planning. It includes important considerations for emergency situations as well as a resource toolbox with expert advice for pediatric, disability and/or advanced healthcare needs.

