Illinois Attorney General Health Care Helpline
The Illinois Attorney General Health Care Bureau has a toll-free helpline that allows consumers to ask questions, file complaints or request assistance. You can call the Health Care Helpline at (877) 305-5145. Individuals with hearing or speech disabilities can reach it by using the 711 Relay Service.
Health Care Bureau attorneys conduct investigations and file lawsuits to enforce consumer protection laws. This brochure provides information on how their staff members can assist consumers in many areas, including:
- Denial of coverage or treatment
- Concerns about healthcare providers
- Billing disputes and recovering unfair out-of-pocket expenses
- Navigating the health insurance appeals process
- Understanding your health care rights and consumer protection laws
- Correcting health plan or provider errors
For more information, the Illinois Attorney General provides brochures, including: