Utility Assistance Resources
The Consumer Financial Protection Bureau (CFPD) offers a variety of resources for homeowners and renters during the COVID-19 pandemic.
Available resources include information about relief programs, tenant rights, assistance for landlords, mortgage assistance, rent assistance, utility assistance and more.
This resource directory from the Illinois Early Learning Project provides contact information, descriptions of programs, state agencies, and non-profit organizations in Illinois that provide support for families of young children experiencing homelessness or housing insecurity.
The directory includes food resources, housing resources, clothing and diaper resources and more.
No service terminations and waived late fees for those affected by the coronavirus outbreak.
Increased data allowances and other supports for customers
Verizon COVID-19 response, following the FCC agreement to waive late fees, no cutoff service, etc.
Xfinity Wi-Fi hotspots in out-of-home locations are available for free to anyone who needs them, including non-Xfinity Internet customers, to keep communities connected with their friends and family during the pandemic.
Xfinity Wi-Fi hotspots located both indoors and outdoors in places like shopping districts, parks, businesses and train stations are open. Hotspots located in customers’ homes are not opened to the public.