Resource Directory /

COVID-19 Resources and Supports for Families

We’re here to help children with special healthcare needs and their families navigate the COVID-19 outbreak.

The COVID-19 pandemic is affecting every aspect of life for our participants and their families.

In these uncertain times, we remain here to partner with Illinois families and communities to help children and youth with special healthcare needs connect to the services and resources they need.

We’ve compiled a list of resources and available supports to help families meet their needs during the COVID-19 outbreak. You can search for these resources by category or region on the right side of this page.

The list includes places offering free meals, utility assistance, free Wi-Fi, educational websites, activities during social distancing and condition-specific resources.

We continue to update this list as new resources become known or available. Please check back often for the latest information.

If you have questions about a specific need and would like additional support, please call your local DSCC Regional Office or contact (800) 322-3722.

Meals and Financial Resources

  • Rental Assistance & Eviction Resources

    Illinois Access to Justice provides information on available rental assistance programs in Illinois, where to find legal help if you’re facing eviction and an overview of your rights as a tenant living in Illinois.

    Information is available in English and Spanish.

  • Ameren Illinois Economic Hardship Recovery Program

    Ameren Illinois’ Economic Hardship Recovery Program provides information on various energy assistance programs, payment options and tips on lowering your utility bill.

    This step-by-step resource includes information on:

    • Assistance paying your energy bills, applying for financial assistance and eligibility guidelines
    • Exploring payment options
    • Tips for lowering future energy bills and energy efficiency programs

    Click here for a list of assistance programs statewide, including Warm Neighbors Cool Friends (WNCF), a program designed to help moderate-income seniors and families who have temporarily experienced a hardship but may not meet the guidelines of government programs.

    For more information, contact Ameren Illinois at (800) 755-5000 (residential customers) or (800) 232-2477 (business customers).

  • Low Income Home Energy Assistance Program

    The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).

    Due to COVID-19 precautions, some local agencies are closed to the public, but applications may be made remotely.

    To help find an office serving your area, visit this complete list of LIHEAP application agencies based on county.

    For more program information, check out the frequently asked questions or call the LIHEAP hotline at (877) 411-WARM (9276).

    Local agencies may offer different types of LIHEAP assistance depending on funding availability and the utility service area.

     

See all

Medical Health and Condition Specific Information Resources

See all

Parenting and Caregiving Resources

See all