General Resources
Low Income Home Energy Assistance Program
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).
Additionally, you will also qualify for assistance with your water and wastewater bills if your household is disconnected, in threat of disconnection or if you are more than $250 in arrears on your current bill. You will apply for Low Income Household Water Assistance (LIHWAP) at the same time you complete your current LIHEAP application.
Due to COVID-19 precautions, some local agencies are closed to the public, but applications may be made remotely.
To help find an office serving your area, visit this complete list of LIHEAP application agencies based on county.
For more program information, get the Help Illinois Families flyer, check out the frequently asked questions or call the LIHEAP hotline at (877) 411-WARM (9276).
Local agencies may offer different types of LIHEAP assistance depending on funding availability and the utility service area.
Low Income Household Water Assistance (LIHWAP) – DuPage County
The Low Income Household Water Assistance Program (LIHWAP) is a one-time water and wastewater payment assistance program to help households that are facing the threat of disconnection, have already been disconnected or have past due balances over $250 for their water and wastewater services combined. Customers may apply one time for water and one time for wastewater for the life of the program, which is Feb. 1, 2022 – Aug. 31, 2023.
DuPage County applications are taken by appointment only by calling (630) 407-6500 or emailing CSprograms@dupageco.org.
Luella’s Lodge provides resources, retreats, support groups and non-traditional holistic therapies for families grieving the death of a child.
The non-profit includes a secluded log cabin on 10 acres in Oakwood, Ill., offering a private lake, hiking and biking trails, and other amenities to help families connect with one another through grief and healing.
Lyft Wheelchair-Accessible Ride Share Service in Chicago
In Chicago, Lyft can provide a wheelchair-accessible vehicle (WAV) that will fit a fixed-frame wheelchair. Through the Lyft app, riders can choose the ride type called “Wheelchair.” This option will pair riders with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Pickup and drop-off locations must be within Chicago city limits.
Wheelchair rides aren’t available in every market yet. Please visit Lyft’s website to learn more about using their app and wheelchair service areas.
Magic Wheelchair is a nonprofit organization that builds costumes for children and youth in wheelchairs at no cost to families.
To be eligible for a Magic Wheelchair costume, a child must be between the ages of 5 and 17 and primarily use a wheelchair for mobility.
Mayor’s Office for People with Disabilities (MOPD) – City of Chicago
The Mayor’s Office for People with Disabilities (MOPD) provides education and training, benefits counseling, information and referral, direct services and more to help foster accessibility, full participation and equal opportunities for people with disabilities.
MOPD services and programs include:
- The HomeMod accessibility modifications program
- Independent living supports
- Accessibility requests and compliance
- Youth services
- A career center
- Transportation, emergency preparedness and more
McLean County Functional Needs Registry
The McLean County Functional Needs Registry helps individuals with special needs during an emergency situation. The registration form documents the needs of people with physical, mental or medical limitations due to impaired vision, hearing or mobility, and language barriers. The program seeks to ensure that residents with functional needs get the assistance they need during a weather disaster or some other local emergency.
Registration for the program is free, voluntary and confidential. You can fill out an online form or print out a hardcopy registration form in English or Spanish on the registry website.
Mental Health and Developmental Disabilities Training Modules
The Mental Health and Developmental Disabilities (MHDD) National Training Center has developed free, easy-to-read online learning modules for people with intellectual and developmental disabilities, their family members and their supporters to learn more about mental health. They also have modules designed for mental health professionals and clinicians.
These training modules are available at www.mhddcenter.org/learn-now.
The training topics include anxiety, bipolar disorders, depression, post-traumatic stress disorder, preparing for a mental health assessment, supported decision-making and what to expect in a mental health therapy session.
Mental Health First Aid is a course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis.
Metropolitan Family Services provides a variety of services throughout Chicago, DuPage County, Evanston, Skokie and the southwest suburbs to help families learn, earn, heal and thrive. Metropolitan Family Services programs include:
- Early learning
- Afterschool
- Job readiness
- Counseling and mental health
- Legal assistance