Resource Directory /

General Resources

  • Illinois Department of Insurance Brochure

    The Illinois Department of Insurance (IDOI) protects consumers and ensures that all entities regulated by IDOI are in compliance with state and federal laws. IDOI also investigates complaints relating to insurance agents and brokers. IDOI provides Illinois consumers:

    • Information and education about their rights under state and federal laws
    • Assistance regarding health, auto, homeowners and life insurance issues

    Department of Insurance Brochure in English

    Department of Insurance Brochure in Spanish

  • Illinois Disability Benefits 101

    Illinois Disability Benefits 101 is a free, user-friendly, Illinois-specific website that helps work through the myths and confusion of Social Security benefits, health care, employment and more. It is a one-stop shop for information, resources, and tools to motivate and support employment and community inclusion for individuals with disabilities, their families and professionals.

  • Illinois Elks Children’s Care Corporation

    The Illinois Elks Children’s Care Corporation (IECCC) assists any child under the age of 21 who is a legal resident of Illinois with medical assistance, as long as it falls within the IECCC scope and guidelines.

    Assistance can include custom-designed braces, wheelchairs, treatment programs, corrective shoes, physical/occupational therapy services and more.

    IECCC provides several competitive scholarship programs. No current or past affiliation with the Benevolent and Protective Order of Elks is required. Areas of study include physical or occupational therapy, special education and speech-language pathology. Scholarship application packets must be returned by March.

    Explore all IECC scholarship requirements online or visit your local Elks‬ Lodge for more information.

  • Illinois Emergency Rental Assistance Programs

    The Illinois Emergency Rental Assistance Programs webpage provides updated information about COVID-19 emergency rental assistance programs throughout Illinois. Information is available in multiple languages and includes:

    • Programs that are currently open
    • Type of assistance provided
    • Eligibility requirements
    • Where to apply
    • How to apply and the documentation needed
  • Illinois FAIR Plan Association

    The Illinois FAIR Plan Association offers property insurance to qualified applicants in Illinois who are unable to buy insurance through the standard insurance market for reasons beyond their control. The FAIR Plan may be an answer for responsible property owners or homeowners who are having a problem obtaining property insurance in the standard market.

    Many insured individuals use the FAIR Plan as a temporary market for a year or two until they qualify for coverage in the standard market.

    The FAIR Plan offers Dwelling Property, Commercial Property and a broad range of Homeowners coverage for property owners, renters and condominium owners. Please visit the Illinois FAIR Plan Association website or call (312) 861-0385 for more details.

  • Illinois Hands & Voicessun-icon

    Illinois Hands & Voices is a parent-driven, non-profit organization dedicated to helping families with children who are deaf and hard-of-hearing.

    Families can learn about the variety of resources and options available to them and how to access them. Through this network of resources, families can make informed decisions about their future in regards to educational options, the changing landscape of assistive technologies and many other issues facing families with children who are deaf and hard of hearing.

    Families within the same geographic region within the state can share experiences and information as they support each other. They can receive the opportunity to gain knowledge and direction from families who have faced the same challenges and choices.

  • Illinois Help Stop Hate

    Illinois Help Stop Hate provides meaningful support to help victims and witnesses of hate acts in reporting what happened and connecting them and their communities with vital resources. The service is free, confidential and not affiliated with law enforcement. Individuals can make online reports in seven languages. Callers can report in the language of their preference and receive assistance from call specialists trained in trauma-informed care.

    You can make reports anonymously by calling (877) 458-4283 or (877) 458-HATE, Monday to Friday from 12 to 9 p.m. or online any time by visiting ILStopHate.org.

  • Illinois Housing Development Authority

    The Illinois Housing Development Authority (IHDA) connects people with financing programs for their homes.

    IHDA provides mortgage loans, grants that enable low-income homeowners to pay for repairs and improvements to their homes and free foreclosure prevention assistance for homeowners struggling with mortgage payments.

    IHDA also provides resources to help people across the state find apartments that fit their budgets.

  • Illinois Legal Aid Online

    Illinois Legal Aid Online (ILAO) provides plain-language, 24/7 tools in three languages so families can understand and assert their legal rights. ILAO helps people who are unable to find or afford attorneys open opportunities for justice. Its resources can help with crises such as eviction, debt, food insecurity, domestic abuse, deportation and divorce.

    The ILAO also provides resources to help with guardianship, education, health and benefits and more.

  • Illinois Medicaid Managed Care Transportation Toolkit in English and Spanish

    The Illinois Medicaid Managed Care Consumer Benefits Transportation Toolkit is a step-by-step guide to help you get to medical appointments. The toolkit flyer provides a code to scan with your smartphone for quick access and contact information on who to contact if you don’t know which Medicaid Health Plan you have.

    Use the transportation toolkit to learn:

    • How to set up a ride
    • What additional rides your plan covers
    • What to think about when planning ahead

    The flyer and toolkit are also available in Spanish:

    The following organizations developed the toolkit: Illinois Association of Medicaid Health Plans (IAMHP), FIMR Community Action Team, Aetna Better Health of Illinois, Blue Cross Blue Shield of Illinois, CountyCare Health Plan, Humana, Meridian and Molina Healthcare.