Resources for Special Needs Families During COVID-19 Pandemic
![COVID-19 Resources & Supports text with DSCC logo](https://dscc.uic.edu/wp-content/uploads/2020/03/WEB-COVID-19-Resources-and-Support-Graphic.png)
Meals, financial help, health tips, condition-specific information, learning tools and more to support families of children with special healthcare needs.
Parents and caregivers have a lot to juggle as they care for a child with special healthcare needs amid the coronavirus disease 2019 (COVID-19) outbreak.
The uncertainty and required social distancing can pose unique challenges, questions and concerns.
The University of Illinois Chicago’s Division of Specialized Care for Children (DSCC)’s team of professionals is here to help.
We’ve compiled a list of resources to help families find the right support: https://dscc.uic.edu/browse-resources/covid-resources/.
The list includes places offering free meals, utility assistance, free Wi-Fi, health tips, educational websites, activities during social distancing and condition-specific information.
Resources are also broken down by our regional office locations.
We’ll continue to update this list as new resources become available. Please check back often for the latest information.
If you have a resource to add to our list, please email us at dscc@uic.edu.
Tips for Medical Supply Preparations During COVID-19 Outbreak
![Medical prescription and several pills on table](https://dscc.uic.edu/wp-content/uploads/2020/03/Fotolia_51556896_Subscription_XXL-e1584655806434.jpg)
We’re here to help participants and their families plan and take the proper precautions with their medical supplies during the COVID-19 outbreak.
Many families enrolled with the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) rely on medical supplies for their child’s care.
Now is a good time to plan for how to keep your supplies properly stocked through the current coronavirus disease 2019 (COVID-19) outbreak.
We suggest you reach out to your child’s medical provider about how to safely reuse and/or make supplies last longer. This information can help you act in the best interest of your child in case there’s a need to conserve medical supplies in the future.
We also recommend asking your provider about getting extra necessary medications to have on hand or using a mail-order option.
Your DSCC Care Coordinator is also available to discuss strategies and help you feel prepared and well-equipped for your child’s care in the weeks and months ahead.
Please reach out to your local regional office or call us at (800) 322-3722.
Important COVID-19 Update for DSCC Families
![Illustration showing the ultrastructural morphology exhibited by coronaviruses](https://dscc.uic.edu/wp-content/uploads/2020/03/coronavirus-image-e1584290906798.png)
DSCC taking steps to protect our participants, their caregivers and our staff, including suspended home visits and limiting office visitors.
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) has an important update about the coronavirus disease 2019 (COVID-19) pandemic.
We want you to be aware of some precautions we are taking to protect our program participants, their families/caregivers and our DSCC team.
We are limiting visitors in our office until the guidance changes. We feel this step is necessary to protect the participants of our program and our staff.
If you arrive at one of our offices, you will be asked to call to tell us more about how we can help you.
We are also suspending home visits or other face-to-face visits until the current situation improves.
DSCC Regional Offices plan to remain open. If we have to close an office, we will still have staff available through our other DSCC locations who can help you get the care you need.
Since the guidance on ways to slow the spread of coronavirus is evolving, please watch our website for continued updates.
Our DSCC team remains committed to our mission to partner with Illinois families and communities to help children and youth with special healthcare needs connect to the services and resources they need.
We appreciate your patience and understanding as we all do our part to help slow the spread of the coronavirus.
Be well!
Parent Institute Lectures Available for Families of Children With Hearing Loss
![An instructor giving a presentation to parents at the 2019 Institute for Parents of Preschool Children Who Are Deaf or Hard of Hearing](https://dscc.uic.edu/wp-content/uploads/2020/02/DSC_6888_cropped-for-web.jpg)
Families can watch video presentations from experts in the field on a range of topics affecting children who are deaf or hard of hearing.
The Institute for Parents of Preschool Children Who Are Deaf or Hard of Hearing is a one-week program for parents of children ages 5 and under who have a significant hearing loss.
It takes place on the campus of the Illinois School for the Deaf in Jacksonville each June. Participating parents attend daily lectures by experts in the field to learn about raising a child with hearing loss.
Lecture topics include:
- Individuals With Disabilities Education Act (IDEA)
- Advocacy
- Communication Options
- Language
- Assistive Listening Devices
- Literacy
- Amplification
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC), a supporter of the Institute, is making these presentations available online so they can benefit more families of children with hearing loss.
Videos on each topic are posted on the Illinois Sound Beginnings website.
Parents and caregivers can watch each presentation at their own pace in the comfort of their own home.
If you are interested in participating in the next Institute or would like more information, call us at (800) 322-3722 or email Institute@exchange.dscc.uic.edu.
You can also visit our Events page for more details about the 2020 Institute.
You may also read a recap of the 2019 Institute at https://dscc.uic.edu/institute-provides-support-connection-for-dscc-families-of-children-with-hearing-loss/.
Former Participant Comes Full Circle to Work at DSCC
![DSCC former participant and current employee Lisette Rios smiles while wearing her graduation cap and gown.](https://dscc.uic.edu/wp-content/uploads/2020/02/Lisette-Rios-Graduation-cropped-for-web.jpg)
DSCC Program Coordinator Assistant Lisette Rios draws from her own family’s experiences in the program to connect with other families.
In 22 years, Lisette Rios’ life has truly come full circle.
Born with a cleft lip, Lisette grew up as a participant of the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC).
“I remember my mom talking on the phone a lot to my Care Coordinator, who would always ask how I was doing,” Lisette said.
DSCC helped the Rios family find medical specialists, discuss treatment options, coordinate surgeries and ensure Lisette and the family’s overall needs were met.
Now as a DSCC employee herself, Lisette is that helping hand and voice of comfort for other families like hers.
“My mom likes to say it’s a full circle for me. It was meant to be,” she said.
True to her dream
![Former DSCC participant and current employee Lisette Rios smiles as a toddler.](https://dscc.uic.edu/wp-content/uploads/2020/02/Lisette-Rios-toddler-228x300.jpg)
For as far back as Lisette can remember, DSCC was a part of her life. Shortly after her birth, her pediatrician referred the Rios family to DSCC.
“I think my parents were probably very overwhelmed. I was the first-born and there were a lot of issues, and they didn’t know what was going to happen. The fact that my pediatrician told them about DSCC helped a lot,” she said.
Lisette required at least eight surgeries throughout her childhood until age 12. She particularly remembers DSCC helping her family navigate her orthodontics issues and finding a specialist who could address them.
The family’s Care Coordinator would also check in about Lisette and her goals for the future. Around age 12, she decided she wanted to become a social worker.
“My mom told my Care Coordinator that, and my coordinator said, ‘Maybe she can come work with us,’” Lisette recalled. “After I got my internship, I joked with my mom that I’m coming for this position I was promised.”
Lisette stayed true to her dream.
After high school graduation, she double majored in sociology and criminology at UIC. When it was time to look for internships, she reached out to DSCC.
“On the other side”
Lisette started an internship in the Chicago Core Regional Office during the fall 2018 semester.
“I think seeing how much DSCC helped my family made me want to do social work. I want to help people and I want to make things better or try to find solutions to things,” Lisette said.
“You’re already dealing with so much when you have a child born with a health condition. It’s already a lot of emotions for the family and then to try to figure everything out on your own – that’s a lot. I want to be on the other side trying to reassure families and help them.”
Lisette called her DSCC internship a wonderful experience. She learned how to read medical reports and the steps necessary for families to apply for DSCC’s assistance. She also learned how to communicate with families and help them identify their needs.
Care Coordinator Rita DeSoto was Lisette’s supervisor during the internship. Rita admired how quickly Lisette learned her job role and her willingness to do hands-on work.
After her internship ended, Lisette graduated in December 2018. Since DSCC had no job openings at the time, she looked elsewhere for employment.
A few months later, a job in our Chicago Core Office became available. Lisette applied and in August 2019, DSCC hired her as a full-time Program Coordinator Assistant (PCA).
In this role, she makes sure families complete the necessary paperwork for DSCC to communicate with their providers, provide financial assistance and so on. She also takes calls from families about any needs or problems that arise.
“It’s being there for someone to let them know you understand, you know what’s going on and that one way or another, we’ll figure it out if there is a problem,” she said.
![Lisette Rios and a group of her DSCC Chicago Core Regional Office co-workers pose together while wearing red for National Wear Red Day.](https://dscc.uic.edu/wp-content/uploads/2020/02/Chicago-Core-goes-red-cropped.jpg)
“Here to help”
Lisette serves as a PCA for six Care Coordinators, including Rita, her former internship supervisor. Rita praises her communication skills and work ethic.
“I am so grateful to currently have her as my PCA teammate, she really does an outstanding job and goes above and beyond,” Rita said. “Lisette is a great asset to the Chicago Core team and we are very happy to have her with us. She is on her way to great things.”
Lisette said she often draws from her own family’s experiences to relate to other DSCC families. Many families she works with are more hopeful once they learn Lisette is a former participant herself.
“I want families to know that we’re here to help out throughout the process. It’s not just you and your child having to deal with this. There are resources, and I am here to help you,” she said.
Looking ahead, Lisette would like to earn her master’s degree in social work and advance positions at DSCC.
She encourages current DSCC participants to take ownership of their care and the necessary paperwork and to be persistent with their goals.
“No matter what your condition is, you can live a so-called normal life,” she said. “Nothing is really out of reach.”
Help Us Improve Services for Children and Families
!["We Want to Hear From You" in a text bubble with DSCC logo](https://dscc.uic.edu/wp-content/uploads/2020/02/Survey-Graphic-2.png)
Public input needed for maternal and child health survey
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) wants to hear from you.
We invite Illinois residents to fill out a quick, anonymous survey about the needs of women, infants, children and families across the state.
Your input will help us better understand the health challenges facing Illinois communities. It will also help us determine how new programs and services could help meet communities’ needs.
The survey takes about 10 minutes to complete. Responses are anonymous and confidential. You can click on the English survey link or the Spanish survey link to complete it online.
We are working with the Illinois Department of Public Health to collect survey responses.
This feedback will help guide the work of the Illinois Maternal and Child Health Services Title V Program over the next five years.
We will collect responses through the end of March 2020.
Email DPH.MCH@illinois.gov with any questions about the survey.
We hope to hear from you!
Portion of DSCC Families Now Enrolled in Managed Care
![HealthChoice Illinois logo](https://dscc.uic.edu/wp-content/uploads/2019/09/HealthChoice-Illinois-Logo-good.png)
DSCC continues to provide care coordination services and support for affected families.
Illinois children with special healthcare needs who receive Medicaid are now enrolled in managed care.
Managed care is a type of health insurance program. When you enroll in managed care, you become a member of a health plan. HealthChoice Illinois is the new managed care program that is now required statewide.
The Illinois Department of Healthcare and Family Services (HFS) moved children with special healthcare needs into a HealthChoice Illinois health plan on Feb. 1.
This transition affected participants enrolled with the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) who both:
- Receive Medicaid and
- Do not have private health insurance
DSCC staff is working with HFS and its partners to continue our care coordination services for DSCC families now enrolled in a HealthChoice Illinois health plan.
We are developing contracts with each HealthChoice Illinois plan so families continue to receive the right support for their unique needs and goals.
We will share more information about our partnership with each HealthChoice Illinois health plan once contracts are complete.
DSCC staff is here to help affected families with any questions about your new health plan.
You may contact your local DSCC regional office or reach us at (800) 322-3722 or dscc@uic.edu.
Greeting Card Contest Winners Announced
![](https://dscc.uic.edu/wp-content/uploads/2019/07/Contest-Image-2019-e1567027737204.png)
DSCC’s new greeting cards feature artwork from young Illinois artists
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) is excited to announce the winners of our Greeting Card Art Contest.
The 38 greeting card designs feature drawings from 28 artists ranging in age from 1 to 18.
The cards will be sent to our participants, providers and community partners.
There are at least six designs for each greeting card category:
- Congratulations
- Get Well
- Happy Birthday
- Happy Holidays
- Thank You
- With Sympathy
DSCC collected drawings for the greeting cards from Illinois youth all over the state. The drawings were posted on DSCC’s Facebook page. Those that received the most likes were considered for the greeting card designs.
Congratulations to all of the artists!
The winning designs for each category are:
Congratulations
![Child's scribbles with the text, "Congratulations for being awesome"](https://dscc.uic.edu/wp-content/uploads/2019/11/Bretlan-Web-1024x791.png)
![Child's drawing of a celebratory horn and confetti](https://dscc.uic.edu/wp-content/uploads/2019/11/BrookelynCongratulations-Web-1024x791.png)
![Drawing of a giraffe wearing a graduation cap](https://dscc.uic.edu/wp-content/uploads/2019/11/GretaCongratulations-Web-1024x791.png)
![Drawing of a heart, rainbow and winner's podium](https://dscc.uic.edu/wp-content/uploads/2019/11/KrystinCongratulations-Web-1024x791.png)
![Drawing of a heart with intricate design inside](https://dscc.uic.edu/wp-content/uploads/2020/01/OliviaCongratulations-Web-1024x791.png)
![Drawing of a chick wearing a graduation hat and holding a diploma with the text "Congratulations"](https://dscc.uic.edu/wp-content/uploads/2020/01/JenaCongratulations-Web-1024x791.png)
Get Well
![Drawing of a rainbow with the text, "Feel better"](https://dscc.uic.edu/wp-content/uploads/2019/11/AlyssaGetWell-Web-1024x791.png)
![drawing of a butterlfy](https://dscc.uic.edu/wp-content/uploads/2019/11/ChloeGetWell-Web-1024x791.png)
![drawing of a hedgehog holding a dandelion](https://dscc.uic.edu/wp-content/uploads/2019/11/JenaGetWell-Web-1024x791.png)
![Drawing of a rainbow, flower and sun](https://dscc.uic.edu/wp-content/uploads/2019/11/AutumnGetWell-Web-1024x791.png)
![Drawing of a stick figure lying in bed](https://dscc.uic.edu/wp-content/uploads/2020/01/EllietteGetWell-Web-1024x791.png)
![Drawing of a rose](https://dscc.uic.edu/wp-content/uploads/2020/01/KatyGetWell-Web-1024x791.png)
Happy Birthday
![Drawing of birthday presents and balloons](https://dscc.uic.edu/wp-content/uploads/2019/11/AryannahBirthday-Web-1024x791.png)
![Drawing of a birthday cake, party hat and birthday present with the text, "wishes"](https://dscc.uic.edu/wp-content/uploads/2019/11/EllietteBirthday-Web-1024x791.png)
![A drawing of a stick figure surrounded by balloons](https://dscc.uic.edu/wp-content/uploads/2020/01/BrittanyBirthday-Web-1024x791.png)
![Drawing of a birthday cake with balloons and image of a sun](https://dscc.uic.edu/wp-content/uploads/2020/01/InoraBirthday-Web-1024x791.png)
![drawing of a slice of birthday cake, balloons and confetti](https://dscc.uic.edu/wp-content/uploads/2020/01/JenaBirthday-Web-1024x791.png)
![drawing of a birthday cake with candles surrounded by balloons](https://dscc.uic.edu/wp-content/uploads/2020/01/OliviaBirthday-Web-1024x791.png)
Happy Holidays
![drawing of a Christmas tree surrounded by stars](https://dscc.uic.edu/wp-content/uploads/2020/01/AnaHappyHolidays-Web-1024x791.png)
![Drawing of a Christmas tree surrounded by presents and mistletoe](https://dscc.uic.edu/wp-content/uploads/2020/01/BaleighHappyHolidays-Web-1024x791.png)
![Drawing of a present, Christmas tree, snowman, dreidel and menorah](https://dscc.uic.edu/wp-content/uploads/2020/01/CharlieHappyHoliday-Web-1024x791.png)
![Drawing of a Thanksgiving table with a turkey and cornucopia](https://dscc.uic.edu/wp-content/uploads/2020/01/EllieHappyHolidays-Web-1024x791.png)
![Drawing of a firework, shamrock, heart, pumpkin and Easter egg](https://dscc.uic.edu/wp-content/uploads/2020/01/EllietteHappyHolidays-Web-1024x791.png)
![Drawing of a pumpkin and the text, "Happy Halloween"](https://dscc.uic.edu/wp-content/uploads/2020/01/ShelbyHappyHolidays-Web-1024x791.png)
![Drawing of a Christmas tree with a little boy and girl](https://dscc.uic.edu/wp-content/uploads/2020/01/IsabellaHappyHolidays-Web-1024x791.png)
![Drawing of Santa Claus](https://dscc.uic.edu/wp-content/uploads/2020/01/StormieHappyHolidays-Web-1024x791.png)
Thank You
![Drawing of a smiling figure with the text "Thank You"](https://dscc.uic.edu/wp-content/uploads/2020/01/PhaphoneThankYou-Web-1024x791.png)
![Drawing of flowers with Text "Thank You"](https://dscc.uic.edu/wp-content/uploads/2020/01/LillianThankYou-Web-1024x791.png)
![Drawing of a heart with the text "Thank You"](https://dscc.uic.edu/wp-content/uploads/2020/01/JenaThankYou-Web-1024x791.png)
![Drawing of an elephant wearing flowers with the text "Thank You"](https://dscc.uic.edu/wp-content/uploads/2020/01/GretaThankYou-Web-1024x791.png)
![Drawing of a dog wearing a hat with the text "Thank You"](https://dscc.uic.edu/wp-content/uploads/2020/01/EllietteThankYou-Web-1024x791.png)
![Drawing of hearts with the text "I love you"](https://dscc.uic.edu/wp-content/uploads/2020/01/EllieThankYou-Web-1024x791.png)
With Sympathy
![Drawing of a sunflower and sun with the text "Hope you get well soon you sunflower"](https://dscc.uic.edu/wp-content/uploads/2020/01/MackenziaSympathy-Web-1024x791.png)
![Drawing of a bunny with tears in its eyes](https://dscc.uic.edu/wp-content/uploads/2020/01/JenaSympathy-Web-1024x791.png)
![Drawing of a a platypus wearing flowers](https://dscc.uic.edu/wp-content/uploads/2020/01/GretaSympathy-Web-1024x791.png)
![Drawing of a heart with the text "Our hearts are with you"](https://dscc.uic.edu/wp-content/uploads/2020/01/EmmaSympathy-Web-1024x791.png)
![Drawing of a frown emoji](https://dscc.uic.edu/wp-content/uploads/2020/01/EllenSympathy-Web-1024x791.png)
![Drawing of a tree and flowers](https://dscc.uic.edu/wp-content/uploads/2020/01/EliSympathy-Web-1024x791.png)
Reminder: Deadline Approaching for Families Affected by Managed Care Transition
![HealthChoice Illinois logo](https://dscc.uic.edu/wp-content/uploads/2019/09/HealthChoice-Illinois-Logo-good.png)
Families transitioning to Medicaid managed care must select a health plan by or shortly after Jan. 10.
HealthChoice Illinois is the new Medicaid managed care program that is now required statewide.
The Illinois Department of Healthcare and Family Services (HFS) will move children with special healthcare needs into a HealthChoice Illinois health plan on Feb. 1, 2020.
These families must choose a HealthChoice Illinois health plan and primary care provider (PCP) by or shortly after Jan. 10. (Please note the specific deadline for your family is included in the enrollment packet you received from HealthChoice Illinois last month).
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) urges families affected by this transition to research which plan is right for them.
If a family does not choose a plan before the deadline, HFS will automatically assign them a plan and PCP.
Enrollment in a HealthChoice Illinois plan is mandatory for most DSCC families who both:
- Receive Medicaid and
- Do not have private health insurance
Note that if your child is a Home Care Program participant, your child will not transition to a HealthChoice Illinois plan. This transition only affects DSCC’s Core Program participants who meet the criteria above.
There are at least four HealthChoice Illinois health plans to choose from.
We developed a list of questions to help our participant families select the best plan for their family’s needs. The “MCO Selection Tip Sheet for Families” is available at https://dscc.uic.edu/browse-resources/available-brochures-pamphlets/. (Note the tip sheet is also available in Spanish.)
We strongly encourage families to use these tip sheet questions and reach out to a HealthChoice Illinois enrollment broker.
More information about Illinois’ managed care program is available at https://enrollhfs.illinois.gov/choose/compare-plans.
DSCC staff is working with HFS and its partners to continue our care coordination services for affected families beyond the Feb.1 transition.
We remain committed to supporting our families and making this transition to a new health plan as seamless as possible.
Families may contact their local DSCC regional office with questions. They may also reach us at (800) 322-3722 or dscc@uic.edu.
Holiday Giving Unites DSCC Staff, Helps Families in Need
![A Club Compass student smiles as she opens a Christmas present donated by Division of Specialized Care for Children Staff](https://dscc.uic.edu/wp-content/uploads/2019/12/DSC_8780-for-web.jpg)
DSCC regional offices work together to provide gifts and Christmas magic to children and families in their communities.
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) team is united in our shared mission to improve the lives of children with special healthcare needs and their families.
We take pride in how each of our roles creates a more supportive community for the families we serve.
It’s no surprise that the holiday season brings out the best of our staff’s caring hearts.
This month our regional offices found ways to donate their time, resources and creativity to help local children, individuals and families in need have a wonderful Christmas.
We’re very proud of their generosity and commitment to their local communities!
Lombard
Children staying at Almost Home Kids in Naperville will enjoy some extra warmth this holiday season, thanks to the generosity and creativity of our Lombard Regional Office staff.
![DSCC Program Coordinator Assistant Kim Firkins (right) delivers fleece blankets to Almost Home Kids Naperville.](https://dscc.uic.edu/wp-content/uploads/2019/12/Lombard-Kim-and-AHK-staff-with-blankets-300x225.jpg)
Almost Home Kids (AHK) serves as a bridge from the hospital to family home for children with complex medical needs. It provides transitional care in a home-like setting for these children, training for their families and respite care.
Last year in honor of National Family Caregivers Month in November, the Lombard RO staff made 17 cozy fleece blankets for the children staying at AHK Naperville.
The colorful no-sew blankets were such a big hit that the Lombard team once again joined forces to create more beautiful blankets for AHK clients for the holidays.
Lombard Program Coordinator Assistant Kim Firkins delivered the blankets on Dec. 9. AHK staff said that the blankets are a great donation and the children love them.
Springfield and Central Administrative Office
To celebrate the holidays and come together as a team, our Springfield Regional Office and Central Administrative Office (CAO) was on the lookout for a hands-on way to help needy children in the Springfield community.
Compass for Kids provided the perfect fit.
![Springfield and Central Administrative Office staff wrap presents for Club Compass students.](https://dscc.uic.edu/wp-content/uploads/2019/12/DSC_8220-300x199.jpg)
Compass for Kids is a nonprofit organization that works with elementary schools in the Springfield School District to serve students who are low-income with at least one risk factor, which can include homelessness, foster care placement, a parent incarcerated, no food in the house or suspected abuse or neglect.
During the school year, Compass for Kids provides “Club Compass,” in which community partners provide a neighborhood site for one of five elementary schools.
Participating students go to the site after school once a week and receive a snack, a social/emotional curriculum, 30 minutes for homework time and then a life skill from the community. Club Compass students also fill their backpack with breakfast, lunch and dinner items to get them through the weekend, since many depend on their school for regular meals.
![Club Compass students and DSCC staff laugh as they wrap each other in toilet paper to build a "snowman"](https://dscc.uic.edu/wp-content/uploads/2019/12/DSC_8585-300x199.jpg)
When the Springfield/CAO staff learned that Blackhawk Elementary School’s Club Compass site was in need of a holiday party sponsor, they jumped at the opportunity to help.
Our team committed to planning party activities and providing gifts to the site’s 21 students in kindergarten through fifth grade.
The Springfield/CAO office collected donations and raised nearly $600 to provide at least three gifts, including Lego sets, baby dolls, games, journals, action figures, as well as gloves and hats for each student.
![Santa gives a stack of gifts from DSCC staff to an eager Club Compass student.](https://dscc.uic.edu/wp-content/uploads/2019/12/DSC_8669-300x199.jpg)
Nine DSCC staff members attended the party on Dec. 18 and planned activity stations, including a snowball toss, building a toilet paper snowman and ornament crafts. They also arranged for Santa to come to the party and hand out gifts to each child.
Our staff had just as much fun as the kids. The team was truly grateful for the opportunity to help spread a little Christmas magic to these very deserving children.
Mokena
The holidays have been especially busy for our Mokena Regional Office.
Their staff moved into a new office location this month. But, they still made time to give hundreds of our participant families a wonderful Christmas.
![DSCC staff sort donated backpacks for our participants.](https://dscc.uic.edu/wp-content/uploads/2019/12/Backpacks2-225x300.jpg)
In November, the Mokena Regional office received 200 “care bags’ from Family Focus Aurora. Family Focus is a non-profit that aims to promote the well-being of children from birth by strengthening families in and with their communities.
Mokena Program Coordinator Assistant Leslie Ruelas has a contact at Family Focus and told the organization about DSCC’s program. Family Focus Aurora donated 200 of the “care bags” they had received from another non-profit, Second Bridge, to the Mokena office.
These backpacks were filled with books, toys, personal care items, school supplies, water bottles and blankets for children ages birth to 14.
Our Mokena staff sorted and organized the backpacks. They then handed out the bags to DSCC families throughout South Cook and Will County.
Our families were overjoyed to receive these items.
![Boxes of toys that DSCC's Mokena Regional Office collected through Toys for Tots.](https://dscc.uic.edu/wp-content/uploads/2019/12/Mokena-Toys-for-Tots-2-300x225.jpg)
But the Mokena team’s efforts didn’t stop there. They wanted to provide toys to as many participant families in need as possible.
Staff researched options and became a partner organization with Toys for Tots in Joliet. Through the program, the Mokena RO received toys for more than 125 children.
The team has enjoyed making deliveries in the week leading up to Christmas.
Champaign
The Champaign Regional Office’s holiday giving project will extend far beyond the holidays, bringing joy to local children throughout the year.
![Cake mix, frosting, plates and other items that DSCC's Champaign Regional Office collected for their birthday bag project.](https://dscc.uic.edu/wp-content/uploads/2019/12/Champaign-Birthday-Bags-1-300x225.jpg)
The Champaign RO staff learned from local teachers, social workers and child welfare staff that many families in Champaign can’t afford to celebrate their child’s birthday.
“We thought it would be a good idea to compile necessary items, fill gift bags, and allow a local agency to provide them to children/families in need,” Care Coordinator Dan Beagles said.
The Champaign team started collecting gift bags to fill will the following items:
- Cake mix
- Frosting
- Candles
- Plates
- Napkins
- Forks
- Tablecloth
- Birthday card
- Birthday hats
- Various party favors
Champaign staff partnered with CASA (Court Appointment Special Advocates) of Champaign County to help identify children and distribute the bags.
“CRO staff was very generous with their donations, and we were able to put together our first batch of 10,” Dan said. “We hope to continue this project throughout the year if more families are identified.”
Olney
Our Olney Regional Staff consistently puts in extra effort to help families in need. The holidays are no exception.
![DSCC's Olney staff pose during their thank-you holiday party for the office's cleaning crew.](https://dscc.uic.edu/wp-content/uploads/2019/12/Olney-Cleaning-Crew-300x225.jpg)
The Olney team has a long-standing tradition of sponsoring a local family for Christmas. This year they purchased gifts for a family of three.
Olney staff also host a small get-together for its cleaning crew each year. During the gathering, they present them with a bag of goodies such as gift cards, hats, gloves and more.
In addition to these wonderful efforts, our Olney staff was able to give more of their time and contributions to help a participant family in need.
Last week, they received a call from a participant’s mother who needed last-minute help to buy Christmas gifts. The mom had saved for Christmas but had to use these savings to pay an unexpected bill.
![DSCC's Olney staff have a "wrapping party" for families in need.](https://dscc.uic.edu/wp-content/uploads/2019/12/IMG_1009-300x225.jpg)
The mom called the Olney Regional Office because she knew her Care Coordinator would be able to help. At this time, the local organizations were not taking any new names for their giving tree programs.
Determined to help this family, several Olney staff members decided to buy for this child out of their own pockets.
Rockford
At our Rockford Regional Office, Care Coordinator Audrey Ballard and Program Coordinator Assistant Adriana Londono coordinated their participation in the Adopt an Angel Project.
Adopt an Angel provided gifts to roughly 2,000 Rockford-area children this year through charities including Lutheran Social Services of Illinois’ Children Community Services.
The Rockford RO partnered with Youth Service Bureau of Illinois Valley and adopted 15 children that are currently in foster care in the Rockford region.
The staff could choose a child to shop for based off of their wish list. Items requested ranged from luggage and bed linens to dinosaurs and Barbie clothes. They set a budget of $20-$25 to help spread a little holiday cheer for children who may not receive much this year.
“The generosity and enthusiasm the Rockford office put in supplying these gifts for our adopted angels was truly heartwarming,” Audrey said. “Everyone that participated went above and beyond what was requested of them.”
Peoria
The Peoria Regional Office put their heads together to figure out a different way to spread holiday cheer than in years past.
![Peoria's giving tree and donation box.](https://dscc.uic.edu/wp-content/uploads/2019/12/Peoria-Giving-Tree-1-225x300.jpg)
Instead of an office gift exchange or Secret Santa, the office planned a week of fun activities, such as a hot chocolate bar, making an ornament, hors d’oeuvres and a cookie exchange.
Most importantly, the celebration included a gift donation to our troops overseas. Autumn Fickes from PRO-Core has a son, Taylor, who is currently deployed with the U.S. Army overseas.
The PRO staff asked Taylor and his friends to provide a gift list, and Autumn made a Giving Tree with ornaments for each requested item. Peoria staff then collected items to put in a solider care package to arrive in time for Christmas at their base.
“A big thank you to everyone for their generosity and for remembering those separated from their families during the holidays,” Care Coordinator Meg Tomlins said.
St. Clair
![The St. Clair Regional Office's collection box for hats and gloves for East St. Louis School District students.](https://dscc.uic.edu/wp-content/uploads/2019/12/St.-Clair-gloves-good-225x300.jpg)
This fall, our St. Clair Office started collecting hats, scarves and gloves for East St. Louis School District students in need.
Their team has collected at least 19 hats and 40 pairs of gloves.
St. Clair’s staff also united to show support for Care Coordinator Pam Wear’s husband, Brian, who is currently deployed overseas. They collected various snacks and comfort items to make a holiday care package.
Marion
The Marion Regional Office worked together to collect food items for Herrin House of Hope. Area churches, business and residents sponsor this organization to help low-income individuals and families meet their basic needs, such as food, clothing and shelter.
![DSCC's Marion Regional Office collected two large boxes of food for Herrin House of Hope.](https://dscc.uic.edu/wp-content/uploads/2019/12/Marion-Herrin-House-of-Hope-Donation-300x225.jpeg)
Marion staff filled two large boxes with items including cereal, noodles, stuffing, and instant mashed potatoes, so southern Illinois families will have sufficient food over the holidays.
For more photos from our holiday giving projects, visit our Facebook page.