Social Services Resources
- Cradles to Crayons provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive — at home, at school and at play. The organization provides these items, including children’s clothing, baby clothes, shoes, diapers, car seats, toys and books, free of charge.
The Crisis Text Line serves anyone in any type of crisis, 24-hours a day. Trained crisis counselors will respond and help you:
- English, text HOME to 741741
- Spanish, text HOLA to 741741 or text to 442-AYUDAME in WhatsApp
If you are a caregiver, the Crisis Text Line and the Rosalynn Carter Institute for Caregivers (RCI) have teamed up to provide free, 24/7 support to help you navigate the stresses and demands of providing care. Caregivers needing mental health support can text TOUGH to 741741.
Crosswalk Community Action Agency
Crosswalk Community Action Agency (CCAA) offers a variety of programs and services to help individuals and families in Franklin, Jackson, Jefferson and Williamson Counties. CCAA programs address the “day-to-day” needs and help individuals work to become self-sufficient.
Programs include:
- A Diaper Program
- Emergency Services
- Energy Assistance (LIHEAP)
- Food Pantry
- Homeless Prevention Services
- Home Repair and Rehabilitation
- Home Weatherization (IHWAP)
- Scholarships
Darkness to Light’s Talking to Kids About Safety From Sexual Abuse – If a shorter option is more appropriate than the full Stewards of Children® training, we’re making our Talking to Kids About Safety From Sexual Abuse training available at no charge by using code Talk2020. This training is ideal for parents and caregivers who may be home with children and have time to invest in learning more.
Disability Information and Access Line
The Disability Information and Access Line (DIAL) helps people with disabilities connect to local community resources that support independent living. Dial provides information on essential services such as transportation, housing support, disability rights, and more.
The hotline’s trained staff are available to:
- Help find local vaccination locations
- Set up a vaccination appointment
- Connect with local COVID testing options
- Connect callers to local services, such as accessible transportation, housing support, disability rights and other independent living resources
Call, text or videophone DIAL Monday through Friday from 7 a.m. to 8 p.m. at (888) 677-1199.
You can also email the hotline at DIAL@n4a.org or start an online chat with an information specialist.
You can also connect to an agent in American Sign Language.
Electronic Portal for SSI Recipients
The IRS has an electronic portal to assist people on SSI and other non-filers in receiving their stimulus payments. Individuals can go to the portal, enter their personal information and that information will be utilized to send them a stimulus payment.
Emergency and Transitional Housing Program
The Emergency and Transitional Housing Program in Illinois gives immediate and comprehensive shelter services to people who are homeless and people at risk of becoming homeless. Services are provided at shelters run by nonprofit organizations and local governments. for more information, see the Emergency and Transitional Housing Provider List.
Entry Point for Suburban Cook County
Entry Point’s purpose is to ensure all people experiencing homelessness or who are at-risk of homelessness have fair and equal access to housing in suburban Cook County.
Individuals and families experiencing homelessness or who are at-risk of homelessness can access Entry Point throughout the region. Trained Entry Point staff at access locations work with households to understand their strengths and needs using a standardized assessment. Entry Point uses HUD homeless assistance eligibility guidelines and uniform prioritization policies to refer people to the right programs based on their preferences and levels of need.
Entry Point also helps suburban Cook County make the best matches between homeless assistance resources and the people who need them most.
Together, Fifth Street Renaissance/Springfield AIDS Resource Association (SARA Center) in Springfield assists individuals and families in difficult situations in reclaiming their self-sufficiency and well-being. It provides resources, transitional housing, opportunities to develop job skills and education, and help in securing employment. The organization also helps individuals diagnosed with HIV/AIDS find affordable housing, medical assistance and counseling.
Fifth Street Renaissance/SARA Center also works to reduce the spread of HIV/AIDs through education, awareness and prevention.
Many parents are finding themselves faced with securing alternate means of childcare as school districts across the country close temporarily. Many of these parents will balance the need to work with the need to find a safe place for their children. Flip the Switch – Available at no cost through our partnership with Aly Raisman, any adult can complete Stewards of Children® online at no cost by using the code FLIPTHESWITCH