Resource Directory /

Social Services Resources

  • “Find Help” Resource Locator

    The Findhelp.org website allows individuals to search and connect to support no matter where they live. Share your zip code to find area resources that include financial assistance, housing, food pantries, medical care, transportation and other free or reduced-cost help.

  • 211

    United Way supports 211 a free and confidential service that helps people across North America find the local resources they need 24 hours a day, 7 days a week.

    A toll-free call to 211 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve and lives. You can find information about supplemental food and nutrition programs, shelter and housing options, utility assistance, disaster relief, employment and education opportunities, and more.

  • 311 (Chicago) City Services

    311 provides assistance with non-emergency city services and information on events, programs and agencies within the city of Chicago. Individuals may call or access the 311 website and mobile app to:

    • Create and track service requests
    • Find rent or housing assistance
    • Learn about the HomeMod Program that provides accessibility modifications for Chicago residents
    • Search and get information on other requests in your neighborhood
  • Advance Directives

    CaringInfo provides free advance directives and instructions for each state that you can download and save.

  • Back to Business Illinois

    The Illinois Department of Labor is launching Back to Business Illinois, a free, voluntary service that connects small businesses of 250 employees or less with consultants who will help them address workplace safety and health issues related to the coronavirus and create a plan to ensure a safe, healthy and productive environment for employees and visitors.

    These one-hour confidential consultations take place virtually, via teleconference.

  • Capitol Township

    (217) 525-1736

  • CaringInfo

    CaringInfo, a program of the National Alliance for Care at Home, provides free resources to educate and empower patients and caregivers to make decisions about serious illness and end-of-life care and services.

    The site provides guides and resources about topics including advance directives, palliative care, caregiving and hospice care.

  • Caritas Family Solutions

    Caritas Family Solutions is a non-profit social services agency that works to meet the physical, social and emotional needs of people in southern Illinois.

    Services include adoption support, foster care, community integrated living arrangements, counseling, parenting classes, pregnancy care and more.

  • Catholic Charities Diocese of Springfield Crisis Assistance

    Catholic Charities offers a crisis assistance program to help individuals and families facing short-term, one-time crises that may put them at risk of eviction or utility shut off.  The service is free for residents living in the 28-county Springfield diocese.

    Catholic Charities Diocese of Springfield, Illinois, serves the following areas:

    • Effingham office at (217) 857-1458, Monday through Friday from 8:30 – 11:30 a.m. and 12:30 to 4:30 p.m.
    • Granite City office at (618) 877-1184, ext. 201 or 205, Tuesday, Wednesday and Thursday from 8:30 a.m. to 4:30 p.m.
    • Springfield office at (217) 523-4551, Monday through Friday from 8:30 a.m. to 4:30 p.m.
  • Center of Concern

    The Center of Concern is a non-profit social service agency providing housing solutions, support services and counselors for individuals with disabilities, older adults and others in need in Cook County, enabling them to live safely and independently.