Resource Directory /

Family and Caregiving Support Resources

  • Illinois Statewide Domestic Violence Hotline

    If you or someone you know needs help, you can call, text or chat live with the Illinois Statewide Domestic Violence Hotline at (877) 863-6338 (877-TO END DV).

    The Hotline provides crisis intervention and referrals to an emergency situation and support services to victims who are in an abusive relationship. In addition, Hotline advocates can provide information and resources to concerned family and friends.

    The Hotline is confidential, available 24 hours a day and can help you no matter what language you speak. More information about the hotline and other Illinois resources is available on the Illinois Coalition Against Domestic Violence website.

  • Illinois Valley Center for Independent Living (IVCIL) in Spring Valley

    The Illinois Valley Center for Independent Living (IVCIL) serves individuals with disabilities and their families living in LaSalle, Marshall, Bureau, Putnam, and Stark counties. Located in Spring Valley, IVCIL provides services and advocates for the rights of people with disabilities to choose what is best for themselves and their families.

    IVCIL also provides community grants. Individuals and agencies can apply year-round. Other IVCIL programs and services include:

    • Independent living and community services
    • Youth and transition services
    • Peer counseling
    • Personal assistant program
    • Site accessibility assessments

    For questions, call IVCIL at (815) 224 – 3126.

  • Illinois Warm Line

    If you or one of your family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at (866) 359-7953.

    Wellness support specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring and advocacy.

    The Illinois Warm Line is not a crisis hotline, but is a source of support as you recover or help a family member to recover. Illinois Warm Line hours of operation are Monday through Friday, 8 a.m. to 5 p.m., except holidays.

    The Illinois Department of Human Services (IDHS) also provides a list of state and national helplines offering someone to talk to or help during a crisis.

  • Immigrant Services of Champaign-Urbana

    Immigrant Services of Champaign-Urbana (ISCU) provides a welcoming hand and a variety of resources to help immigrant families build success. ISCU partners with over 45 faith-based, university and community groups and hundreds of individuals from across the greater Champaign-Urbana area. Help includes food, family liaisons and community guides, English-as-a-second-language classes, legal assistance and more depending on the families’ needs. 

    ISCU programs and services include:

    • Case management
    • Transportation to medical and legal appointments
    • The New Beginnings Assistance Program offering gently used furniture and household items
    • Community Health Program providing referrals, outreach events and health awareness 

    For questions, please call (217) 800-5725 or email ISCU@ISC-U.org.

  • ISBE Resiliency Toolkit

    The Illinois State Board of Education (ISBE)’s Resiliency Toolkit is a collection of resources designed to foster safe and healthy school climates. In response to the growing mental health challenges that Illinois youth face, this toolkit offers developmentally appropriate tools to help students, parents, caregivers and school personnel build the resilience necessary to thrive.

    ISBE’s Resiliency Toolkit topics include:

    • Mental health
    • Discrimination and harassment
    • Preventing and addressing bullying
    • Substance use prevention and more

    For questions, please contact ISBE’s Wellness and Student Care Department at (217) 782-5270.

  • It Gets Better Project – LGBTQ+ Youth Local and Global Resources

    The It Gets Better Project’s mission is to uplift, empower, and connect lesbian, gay, bisexual, transgender, and queer (LGBTQ+) youth around the globe. The It Gets Better Project offers LGBTQ+ youth on- and offline resources that include events, local community service providers that can provide on-the-ground assistance and thousands of stories as told by members of the LGBTQ+ community and their allies. The It Gets Better Project also provides educational materials and resources for teachers and student leaders.

  • Jack’s Basket

    Jack’s Basket supports new parents of a child with Down syndrome by providing information, a support system and a welcome basket to let them know they’re not alone. Baskets are available from the time of diagnosis (prenatal or at birth) up to the baby’s first birthday. Parents, friends, family members, healthcare providers, or Down syndrome organizations can request baskets.

    The website also includes local and national resources to support people with Down syndrome and their families.

    For questions, please contact Jack’s Basket at (651) 456-8321 or info@jacksbasket.org.

  • Jackson County Health Department

    The Jackson County Health Department (JCHD) in Murphysboro provides a wide array of public health services to provide education and promote health, prevent illness, protect the environment and prepare for emergencies.

    JCHD offers:

    For more information, contact JCHD at (618) 684-3143.

  • JCFS Chicago’s Respite Program

    JCFS Chicago’s Respite Program provides support to families caring for children and youth with special needs.

    Its program “takes a supportive, nurturing and therapeutic approach, combined with fun, social and recreational activities, while providing a well-deserved break for parents.”

    For more information, visit the JCFS website, email ask@jcfs.org or call toll-free at (855) ASK-JCFS (275-5237).

  • Job Accommodation Network

    The Job Accommodation Network (JAN) provides free consulting services for all employees, regardless of the condition. Services include one-on-one consultation about all aspects of job accommodations, including the accommodation process, accommodation ideas, product vendors, referral to other resources and Americans With Disabilities Act (ADA) compliance assistance.