Accessibility Resources
Lyft Wheelchair-Accessible Ride Share Service in Chicago
In Chicago, Lyft can provide a wheelchair-accessible vehicle (WAV) that will fit a fixed-frame wheelchair. Through the Lyft app, riders can choose the ride type called “Wheelchair.” This option will pair riders with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Pickup and drop-off locations must be within Chicago city limits.
Wheelchair rides aren’t available in every market yet. Please visit Lyft’s website to learn more about using their app and wheelchair service areas.
Magic Wheelchair is a nonprofit organization that builds costumes for children and youth in wheelchairs at no cost to families.
To be eligible for a Magic Wheelchair costume, a child must be between 5 and 17 years old and primarily use a wheelchair for mobility.
Mayor’s Office for People with Disabilities (MOPD) – City of Chicago
The Mayor’s Office for People with Disabilities (MOPD) provides education and training, benefits counseling, information and referral, direct services and more to help foster accessibility, full participation and equal opportunities for people with disabilities.
MOPD services and programs include:
- The HomeMod accessibility modifications program
- Independent living supports
- Accessibility requests and compliance
- Youth services
- A career center
- Transportation, emergency preparedness and more
National Center on Deafblindness
The National Center on Deafblindness (NCDB) is part of a network of projects for children and youth with deaf-blindness (birth through 21), providing information and learning and development tools for families and educators. NCDB resources include:
- An overview of deaf-blindness
- Practice guides and professional development
- Spanish resources
NCDB includes state deaf-blind projects in every state, Puerto Rico, the District of Columbia, the Pacific Basin and the Virgin Islands. For questions regarding Illinois, visit the Illinois Deafblind Project website for more details.
The National Disability Institute (NDI) collaborates with organizations nationwide to empower people with disabilities and their families to make informed financial decisions and build a better future. NDI offers a wide variety of webinars, tip sheets, information and resources to help people with disabilities achieve employment, financial stability and independence.
NDI resources include:
- The Financial Resilience Center (FRC)
- Guides on funding and selecting accessible transportation
- Financial wellness worksheets and quick reference guides
- Live and on-demand webinars and training
If you have questions, please email info@ndi-inc.org or call (202) 296-2040.
National Library Service for the Blind and Print Disabled (NLS)
The National Library Service for the Blind and Print Disabled (NLS) is a free braille and talking book library service for individuals with temporary or permanent low vision, blindness, or a physical or perceptual disability that prevents them from reading or holding the printed page. Through a national network of cooperating libraries, NLS offers books in braille or audio, which can be mailed to your door for free or downloaded instantly.
NLS works to ensure that all may read by providing eligible individuals with access to reading materials, regardless of age, economic circumstances, or technical expertise.
For questions, please contact (888) 657-7323 and follow the prompts or email nls@loc.gov.
New Lenox Transportation Service
New Lenox Transportation Service provides safe, affordable and reliable transportation for all New Lenox Township residents. Transportation is provided within the New Lenox Township and Village, Monday through Friday, from 7 a.m. to 3:30 p.m. Rides are also available to the Mokena, Frankfort and Joliet areas for medical and physical therapy appointments or employment for New Lenox Township residents ages 22 years and older with disabilities. You must make reservations by telephone.
Transportation office hours are 7 a.m. to 3 p.m. To schedule a ride, please call transportation services manager Debbie Cunningham at (815) 485-6431.
North West Housing Partnership (NWHP)
North West Housing Partnership (NWHP) programs cover a broad area of the suburban northwest, west and Chicagoland area. It offers a variety of housing and handyman programs for seniors 60 years and older and people with disabilities, 18 or over, in need of simple repairs in the communities of:
- Arlington Heights
- Buffalo Grove
- Mount Prospect
- Palatine
- Rolling Meadows
- Des Plaines
- All of Palatine and Wheeling Townships
- Oak Park Township (including Oak Park and River Forest).
NWHP also offers:
- Housing workshops and seminars
- Handyman and CAPABLE (Community Aging in Place Advancing Better Living for Elders) programs for people with disabilities ages 18 and up
- The Home Repair Accessibility Program (HRAP) in Cook, Kane and DuPage counties, funded by the Illinois Housing Development Authority (IHDA), to help homeowners address home accessibility issues that affect the health or safety of their families
For more information, visit the Contact Us page on NWHP’s website.
The Northern Illinois Food Bank delivers food and healthy eating services across 13 counties (Boone, DeKalb, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, Ogle, Stephenson, Will and Winnebago counties). The Northern Illinois Food Bank provides weekly drive-thru Mobile Markets with free and fresh groceries, an online food pantry, a recipes and nutrition hub, and free economic mobility learning resources.
Office of Disability Employment Policy
The Office of Disability Employment Policy (ODEP) provides national leadership in developing and influencing disability employment-related policies and programs.

