In-Person Listening Session for HealthChoice Illinois in Chicago
HFS invites families to participate in listening sessions to share feedback on HealthChoice Illinois managed care
The Illinois Department of Healthcare and Family Services (HFS) wants to hear about your experience with HealthChoice Illinois managed care.
The agency is holding in-person sessions to gather feedback from HealthChoice Illinois customers, providers, advocates and other stakeholders.
You can share your experiences, suggest improvements and also provide written feedback through an online form.
Most Medicaid customers are part of HealthChoice Illinois. You’re a HealthChoice Illinois customer if you selected a managed care organization after you joined Medicaid.
HFS wants to know:
- What works well for you with HealthChoice Illinois?
- Where do you see opportunities to improve?
- How else can HFS and HealthChoice Illinois meet your needs?
The in-person listening sessions will take place in Chicago and Springfield in September:
- Chicago
- Date and time: Thursday, Sept. 12, from 1 to 4 p.m.
- Location: College of Pharmacy, 833 S. Wood St. in Chicago, Room 134-3
- Link to register for Chicago session
- Springfield
- Date and time: Tuesday, Sept. 17, from 1 to 4 p.m.
- Location: John Block Building Auditorium, Illinois Department of Agriculture, 801 E. Sangamon Ave., on the Illinois State Fairgrounds at Gate 11
- Link to register for Springfield session
Visit the HFS website for more details about virtual opportunities to share feedback.