DSCC Helps 4-Year-Old Come Home
![Phalynn Graham laughing](https://dscc.uic.edu/wp-content/uploads/2019/01/Phalynn-Graham-cropped-for-web.jpg)
Great teamwork helped Phalynn Graham celebrate her first Christmas outside the hospital.
Christmas 2018 was an unforgettable celebration for Phalynn Graham and her family.
It was the first holiday that the 4-year-old was able to spend at home, outside of hospital walls.
Up until this winter, Phalynn had spent her entire life at Ranken Jordan Pediatric Bridge Hospital near St. Louis.
Her homecoming was the result of persistence and teamwork between Ranken Jordan staff, the Graham family, Phalynn’s medical team and her care coordination team from the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC).
Phalynn was born two months premature, and her lungs were not fully developed. She required constant use of a ventilator to breathe.
Phalynn was soon enrolled in the Home Care Program. DSCC operates the Home Care Program on behalf of the Illinois Department of Healthcare and Family Services.
The Home Care Program partners with families to help them care for children that need shift nursing care at home. The program helps these children live at home with community supports.
Initially, Phalynn’s medical conditions were not stable enough for her to go home. Then, her family needed to find in-home nursing that met Phalynn’s healthcare needs and accommodated her mom, Shay’s, schedule. As KSDK News reported, Shay has lupus and undergoes dialysis three days a week.
Phalynn’s DSCC care coordination team at our St. Clair Regional Office worked to help the Graham family in any way possible. Their efforts included:
- Following up with available nursing agencies
- Following up monthly with the Grahams
- Participating in care conference meetings regarding Phalynn’s care needs
- Collaborating with Ranken Jordan staff
- Working with the medical equipment company to ensure Phalynn’s needs could be met at home
With in-home nursing in place, Phalynn was discharged from Ranken Jordan on Dec. 20, just in time for Christmas. KSDK News was there to cover her homecoming.
“It was great,” Shay said, noting they had spent four Christmases in the hospital. “It went well and she got real tired opening her gifts.”
Shay said she is thankful for all of the support her family has received, including from DSCC.
“Everybody has been amazing. Everyone that we’ve come into contact with has been good people to me and Phalynn,” she said.
Our St. Clair Home Care team is ecstatic that Phalynn and her family experienced their first Christmas at home together. They will continue to support the Grahams as they adjust to their new home life.
You can read more about Phalynn’s journey and watch the KSDK News story at https://www.ksdk.com/article/life/heartwarming/4-year-old-girl-goes-home-for-the-first-time-in-her-life/63-5131ec97-8c16-4b94-8a11-a0399822d410.
DSCC Staff Spread Holiday Cheer to Families in Need
![Santa Claus poses in front of a Christmas tree backdrop at the DSCC Mokena Regional Office.](https://dscc.uic.edu/wp-content/uploads/2018/12/Santa2-e1545332671380.jpg)
DSCC regional offices pitch in to provide gifts and Christmas magic to local families.
At the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC), we all share a common goal to help improve the lives of children with special healthcare needs and their families. This commitment often extends into the greater communities we serve and the organizations we partner with throughout the state.
This holiday season, the staff at several of our regional offices donated their time, resources and creativity to make sure local children in need have Christmas gifts and priceless memories. We’re proud of all of their hard work to be great community partners!
Mokena Regional Office
At our Mokena Regional Office, staff transformed their conference room into the North Pole to host their first “Pictures with Santa” event on Dec. 13.
The man in the red suit stopped by to visit with a small group of our participant families and pose for pictures.
One of the families shared it was the first time their children got to meet Santa. Previous attempts were either too difficult or impossible because their child was frequently in the hospital.
Both families went home with a donated toy and our calendar and coloring books.
Lombard Regional Office
Each year during the holidays, the building that houses our Lombard RO displays Christmas wreaths with tags attached. The tags have wishes on them from a boy or girl in the community whose family needs assistance.
Wishes range from makeup bags and books to items that they truly need, such as diapers and coats.
To help make these wishes come true, the Lombard Social Committee organized a silent auction on Nov. 28. The committee asked staff to donate any unused or gently-used items they had at home.
The auction raised $75, providing enough funds to fulfill the wishes for five children.
Rockford Regional Office
The Winnebago/Boone Foster Care Alliance is a collaboration of agencies that provide services to children in need in the community. Each year, the alliance organizes the “Adopt-An-Angel” project to provide Christmas gifts to local foster children and children involved with welfare services.
Our Rockford RO staff partnered with two of their building neighbors, the Illinois Department of Public Health and Illinois Guardianship Advocacy, to purchase gifts for these local “angels” this year.
Participating staff selected a tag for a foster child that included their name, age, gender and three gift ideas based on the child’s interests.
Rockford Regional Manager Shannon Jones said the original goal was to purchase gifts for 15 children. But, thanks to everyone’s generosity, the Rockford RO and their partners were able to provide gifts for 20.
“DSCC and the other state agencies within the RRO’s building have been participating in this program for over 10 years now, and it has been a great opportunity for everyone to come together to give back to the community we serve,” Shannon said.
Olney Regional Office
The Olney RO team recently had a “wrapping party” to benefit a special local family in need.
For the last several years, Olney staff have participated in the Adopt-a-Family program through the Good Samaritan of Richland County.
This year’s adopted family recently moved to the area for a fresh start. The single mom has three children, ages 2 to 12.
The program gave Olney staff a list of the family’s needs with clothing sizes, shoe sizes and so on.
The Olney team split up the shopping duties and brought in all of the purchased gifts for a wrapping party.
The gifts will be delivered to the family this week.
Despite everything on this mom’s plate, she won’t have to worry about giving her children a memorable Christmas morning.
DSCC Cares About Caregivers
![DSCC's Lombard RO staff poses with blankets they made for caregivers](https://dscc.uic.edu/wp-content/uploads/2018/12/all-the-ladies-blankets-e1545170719358.jpg)
DSCC staff join forces to honor caregivers during National Family Caregivers Month.
Staff at the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) understand that caring for a child with special needs is one of the most demanding circumstances a family can face.
For National Family Caregivers Month in November, we wanted to do something special to support the amazing caregivers we partner with while also having fun working together as a team.
We invited our regional offices to plan a service project to benefit a group of caregivers in their community. Many of our staff jumped at the chance to participate.
Here’s a recap of how they helped –
Champaign Regional Office
Champaign RO staff put together care packages for families with children hospitalized in the Carle Foundation Hospital neonatal intensive care unit (NICU).
They filled our DSCC drawstring backpacks with items to help make staying at the hospital more comfortable for these deserving parents. Champaign staff are also partnering with Carle’s NICU and mother/baby social workers so families are aware that DSCC is here to help connect them to services and resources.
Carle’s NICU and mother/baby social workers were thrilled to pick up the packages and to have our organization as a source of support for their families.
Lombard Regional Office
The Lombard RO made 17 cozy fleece blankets for the children staying at Almost Home Kids in Naperville.
Almost Home Kids provides transitional care in a home-like setting to children with complicated health needs, training for their families and respite care.
Lombard staff made the no-sew blankets during their breaks. They also donated three cases of water and multiple packs of Kleenex to add to the “Go Bags” that Almost Home Kids provides to their families.
Marion and Olney Regional Offices
The Marion and Olney ROs joined forces to create caregiver bags for families who have children in the NICU at Memorial Hospital of Carbondale.
One of the NICU nurses shared that families often need note pads, pens, snacks, warm socks, etc.
Marion and Olney staff donated enough of these items to fill 25 DSCC drawstring bags.
Mokena Regional Office
On Dec. 7, our Mokena RO team prepared and served dinner at the local PADS (Public Action to Delivery Shelter) at Zion Lutheran Church in Tinley Park.
PADS provides overnight shelter and meals for people who are homeless. Community partners, such as churches and congregations, provide sites for the shelter and teams of volunteers to run it from October to April.
Mokena staff made a dinner of homemade Sloppy Joes, roast turkey, plenty of sides and a dessert for approximately 30 women and children.
Peoria Regional Office
Peoria RO staff collected items off of the wish list for the newly opened Almost Home Kids at OSF Children’s Hospital of Illinois.
Almost Home Kids opened in Peoria in September. The 12-bedroom, 21,000-square-foot facility provides transitional care in a home-like setting for children with complex medical needs. It also provides training and respite care for their families.
Almost Home Kids is funded entirely through community donations.
Our Peoria staff purchased diapers, baby wipes, towels, coffee, children’s books, assorted toys and other supplies to help the children feel more at home.
Rockford Regional Office
The Rockford RO staff provided bags of comfort and a taste of home to the NICU families at Mercyhealth Rockford.
They donated money and purchased wish list items to make 25 backpack care packages.
Each bag contains a journal, pen, water, drink mix, calendar, hand sanitizer, Kleenex, chapstick, gum, granola bars, chicken soup and lotion.
Springfield Regional Office and Central Administrative Office
Our Springfield RO and CAO staff worked together to prepare a meal for the families staying at the Ronald McDonald House Charities of Central Illinois in Springfield.
They decided on a pasta bar menu with sides and a dessert. Employees divided up portions of the menu to do the shopping ahead of time. A group of 11 prepared the meal at the house on Nov. 5.
The Springfield and CAO staff also collected donations to purchase a total of 33 gift cards for the families staying at the house to use at HSHS St. John’s Children’s Hospital’s dining facilities and coffee shops.
We are proud of our staff’s generosity and strong commitment to improving their local communities!
Olney Customer Service Associate Wins DSCC’s 2018 Award of Merit
![Dalena Ralston](https://dscc.uic.edu/wp-content/uploads/2018/12/RALSTON-Dalena-cropped.jpg)
Olney Regional Office’s Dalena Ralston honored for outstanding service to children with special healthcare needs.
Dalena Ralston is the 2018 recipient of the Award of Merit from the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC). The award recognizes exceptional employees for outstanding dedication and service to children with special healthcare needs.
DSCC is a statewide program that partners with Illinois families and their local communities to help children with special healthcare needs connect to services and resources.
Ralston is a Customer Service Associate in our Olney Regional Office. She’s known as the heart of her office who keeps operations running smoothly and in the best interest of DSCC’s families.
“Dalena embodies DSCC’s focus on partnerships and connections to help children with special healthcare needs achieve their full potential,” DSCC Executive Director Thomas Jerkovitz said. “She works hard to develop relationships with both our families and the healthcare providers who serve them to create a seamless support system.”
Ralston’s colleagues say she is the caring voice that greets all callers and visitors to the Olney office, providing a compassionate ear and a quick response for their needs and concerns.
Each family in DSCC’s program has a care coordination team that helps them identify their child’s medical, social, behavioral, educational and financial needs and develop a plan of care. Ralston takes the time to become familiar with the Olney office’s participants and their providers. She works quickly behind the scenes to make sure the care coordination teams have the necessary medical reports and paperwork to begin supporting families as soon as possible.
Ralston also tracks down available resources and community supports for families who are not eligible for our program but in need of assistance.
“I look forward to coming to work and enjoy helping people in whatever way I can,” Ralston said. “When you enjoy what you do and believe in the mission behind it, that is all you need to work hard and give it your all.”
DSCC staff nominated a total of eight of their colleagues for this year’s Award of Merit. As the winner, Ralston receives an Award of Merit memento, a $2,000 award and recognition from the Executive Director.
The other 2018 nominees are:
- Ana Lule of the Mokena Regional Office
- Kristina Marquez of the Rockford Regional Office
- Mariangely Spilotro of the Lombard Regional Office
- Mary Gruneich of the Springfield and St. Clair regional offices
- Lisa Washington of the Lombard Regional Office
- Kim Firkins of the Lombard Regional Office
- Kathy Thomas of the Springfield Regional Office
Congratulations, Dalena! And a big thank you to all of the nominees for their excellence on behalf of our children and families!
![Dalena Ralston and DSCC Executive Director Thomas Jerkovitz](https://dscc.uic.edu/wp-content/uploads/2018/12/Dalena-Cropped-2-1024x935.jpg)
DSCC Executive Director Thomas Jerkovitz poses with 2018 Award of Merit winner Dalena Ralston.
DSCC 2019 Calendar Contest Winners Announced
![DSCC 2019 promotional calendar cover featuring three stick figure children's drawings](https://dscc.uic.edu/wp-content/uploads/2018/11/2019-calendar-cover-2-e1543508442180.png)
New promotional calendar features artwork from 15 young artists from across the state.
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) is excited to announce the winners of our 2019 Kids’ Art Calendar Contest.
The calendar features drawings from 15 artists ranging in age from 5 to 19. The calendar theme is based on DSCC’s mission to “Partner, Help, Connect.”
Illinois youth up to age 21 were invited to select any or all of the Partner, Help and Connect templates and illustrate what each theme means to them.
The 12 submitted drawings that received the most “likes” on DSCC’s Facebook page were chosen for each month of the calendar. They are:
![Child's drawing of a person and tree](https://dscc.uic.edu/wp-content/uploads/2018/11/Harlee-age-7-1024x791.png)
Artist Harlee, age 7
![Child's drawing of herself and her sister with complex medical needs](https://dscc.uic.edu/wp-content/uploads/2018/11/Neena-age-9-1024x791.png)
Artist: Neena, age 9
![Child's drawing of a heart, star and puzzle pieces](https://dscc.uic.edu/wp-content/uploads/2018/11/Emma-W-age-13-1024x791.png)
Artist: Emma, age 13
![Child's drawing of two cats](https://dscc.uic.edu/wp-content/uploads/2018/11/Tia-age-10-1024x791.png)
Artist: Tia, age 10
![Teen's drawing of a teddy bear and bed](https://dscc.uic.edu/wp-content/uploads/2018/11/Joshua-19-Light-1024x791.jpg)
Artist: Joshua, age 19
![Child's drawing of two people with a heart](https://dscc.uic.edu/wp-content/uploads/2018/11/Ada-age-7-1024x791.png)
Artist: Ada, age 7
![Child's drawing of two girls walking down a path](https://dscc.uic.edu/wp-content/uploads/2018/11/Meridith-age-10-1024x791.png)
Artist: Meridith, age 10
![Child's drawing of a stick figure family](https://dscc.uic.edu/wp-content/uploads/2018/11/Hudson-age-5-1024x791.png)
Artist: Hudson, age 5
![Teen's drawing of hands holding a paper doll chain](https://dscc.uic.edu/wp-content/uploads/2018/11/Brigette-3-age-18-1024x791.png)
Artist: Brigette, age 18
![Child's drawing of a heart and people holding hands](https://dscc.uic.edu/wp-content/uploads/2018/11/Scarlett-age-12-1024x791.png)
Artist: Scarlett, age 12
![Child's drawing of Native American giving corn to a Pilgrim](https://dscc.uic.edu/wp-content/uploads/2018/11/Bailey-age-10-1024x791.png)
Artist: Bailey, age 10
![Child's drawing of stick figures holding hands around the Earth](https://dscc.uic.edu/wp-content/uploads/2018/11/Hayden-age-11-1024x791.png)
Artist Hayden, age 11
Additionally, the next three drawings that received the most likes were selected for the calendar cover. They are:
![Teen's stick figure drawing of a doctor and patient with a heart](https://dscc.uic.edu/wp-content/uploads/2018/11/Hailey-age-13-1024x791.png)
Artist: Hailey, age 13
![Child's stick figure drawing of a girl holding a heart](https://dscc.uic.edu/wp-content/uploads/2018/11/Brooke-age-6-1024x791.png)
Artist Brook, age 6
![Child's drawing of a stick figure family linked to different supports](https://dscc.uic.edu/wp-content/uploads/2018/11/Ada-age-11-1024x791.png)
Artist: Ada, age 11
A big thank you to all of the young artists who participated in the contest! Our staff was very impressed with the quality of work and creativity shown.
To see all of the contest entries, visit our contest submission photo album on Facebook.
Mother-Son Partnership Helps DSCC Participant Thrive in College
![Cheryl and Jacob Flynn smiling together in their Quincy University apartment.](https://dscc.uic.edu/wp-content/uploads/2018/11/DSC_3518cropped-e1542132686505.jpg)
Jacob Flynn is fulfilling his college dreams with help from his mother.
Like many young adults his age, 20-year-old Jacob Flynn headed back to school this fall for his sophomore year of college. But there were no sad goodbyes with his mom, Cheryl.
Cheryl not only drove him to Quincy University (QU) but also lives with him full-time during the week in their own apartment on campus.
Jacob has cerebral palsy and is a participant in the University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC). He requires round-the-clock assistance because of his mobility issues.
Cheryl decided to become Jacob’s personal aide so he can fulfill his dream of earning a college degree.
The mother-son duo says QU has been the perfect fit for Jacob’s needs. It’s also helped him gain a greater sense of independence.
“I always wanted to go to college like everybody else because I knew that was the only way I could get a job,” Jacob said. “Plus, I had advisors at (high) school that gave me options and opportunities to get here.”
Cheryl said she’s always encouraged her son to aim high.
![Jacob Flynn poses on Quincy University's campus](https://dscc.uic.edu/wp-content/uploads/2018/11/DSC_3377-300x199.jpg)
“Just know that it’s possible. Some people will say it’s not, but it is. You have to work hard and try your best and you’ll make it,” Jacob said.
“I’ve always pushed him like a normal child,” she said.
Jacob earned good grades while attending Brown County High School. As he and Cheryl researched college options, they learned that personal aid services would only be available for up to 16 hours.
Cheryl knew that amount isn’t sufficient for Jacob’s needs. She decided to become his personal aide to make sure he received the right accommodations and support.
The next step was finding the right college. Jacob said he was interested in attending a small school so he could easily get around campus. He and Cheryl eventually toured QU, a school of 1,100 students. They immediately felt right at home.
“The people were very nice,” Jacob said.
Cheryl joked that once Jacob saw the pizza oven in the cafeteria, he was sold. Jacob also received an academic scholarship from the college in addition to a scholarship from the Tracy Family Foundation.
The Flynns said QU staff members were extremely helpful in letting them look at available apartments and measuring doorways to ensure Jacob’s wheelchair could fit.
They were able to move into a first-floor, accessible apartment in the center of campus, close to Jacob’s classes and the cafeteria.
While they were moving in, a professor not only helped them unload their van but offered to check if Cheryl could get a discounted meal plan so she could eat with Jacob in the cafeteria. The college’s dining service, Chartwells, offered to let Cheryl eat on campus at no charge. The free meals have been a huge help, she said.
Jacob meanwhile has taken a full load of classes each semester. He initially wanted to major in computer science but changed his mind to focus on history.
![Jacob Flynn pets the dog of Quincy University's Director of Safety and Security Sam Lathrop.](https://dscc.uic.edu/wp-content/uploads/2018/11/DSC_3462-300x199.jpg)
Jacob visits with Quincy University Director of Safety and Security Sam Lathrop and his dog.
During class, Cheryl takes notes for Jacob. He also uses a dictation program to type what he says. Jacob also has extended testing times for exams and tells Cheryl what to write.
Cheryl said that though she is on campus with her son, she does her best to “take off her mom hat” and let Jacob do things that a typical college student would like to do, like eat junk food and go to dinner with friends.
Jacob says he enjoys the greater independence.
He’s become well-known on the Quincy University campus and has met people from around the world.
Jacob earned a 3.9 GPA and was also nominated for QU’s Freshman of the Year. He also received a leadership award.
Jacob and Cheryl say it’s important for youth with disabilities to start their college planning early and make time to speak with college staff and other students.
“Talk to people to make sure they’re accommodating,” Cheryl said. “From the cafeteria to the groundskeepers to the housekeepers, everyone here (at QU) has been so helpful.”
The Flynns also use their DSCC Care Coordinator, Kathy, as a resource to help with any of Jacob’s equipment needs, such as a wheelchair lift for their vehicle, and questions about the transition from pediatric to adult services.
Jacob said he wants his peers to see that people with disabilities are no different than they are. He also wants to encourage other youth with disabilities to stay focused on their goals.
“Just know that it’s possible. Some people will say it’s not, but it is. You have to work hard and try your best and you’ll make it,” Jacob said.
Conference Helps DSCC Families and Staff Prepare for Transition to Adulthood
![logo for the Illinois Statewide Transition Conference](https://dscc.uic.edu/wp-content/uploads/2018/11/2018-Conference-Facebook-Image-2-e1541531564411.png)
Families and professionals from across the state attended annual Stepping Stones of Transition Conference to help youth with special needs.
More than 700 families and professionals gained valuable knowledge about helping adolescents with special needs prepare for adulthood during the 14th annual Illinois Statewide Transition Conference on Oct. 25-26 in Itasca.
The conference, titled “Stepping Stones of Transition,” is aimed at youth, parents, caretakers, vocational professionals, healthcare professionals, educators and others involved with improving outcomes for transition-age youth with disabilities. It highlights the opportunities and resources available for youth as they, their families and support teams plan and prepare for the future.
The University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC) served on the steering committee to plan this year’s conference.
DSCC also covered the conference-related expenses for 39 of our participant family members across the state. Part of DSCC’s mission is to connect adolescents with special healthcare needs and their families to resources that prepare them for the transition to adulthood and adult services.
Juliette De Nova is the parent of three children in DSCC’s program, including her 15-year-old daughter, Natalie, who has Down syndrome and a heart impairment.
“Natalie is home-schooled, so I’m her teacher, her transition coordinator, I’m the whole kit and caboodle, so there’s a lot to learn,” Juliette said.
She is grateful that DSCC was able to pay for her conference fee and hotel stay.
“I really appreciate it. We’re a single-income family with three kids with medical issues,” she said.
DSCC also coordinated and covered the cost for translation services for non-English speaking participants who attended. One Spanish-speaking parent said she was amazed at how much she was able to learn to prepare for her daughter’s future, all thanks to DSCC’s efforts.
Another teenaged DSCC participant said he was so inspired by the stories he heard that he wants to share his own transition experience at next year’s conference.
The conference consisted of informative breakout sessions in the area of:
- Independent Living
- Education and Training
- Employment
- Community Integration
- Health Care
Former DSCC participant Mary Kate DalCanton, 25, served as the conference’s first youth representative on the conference steering committee. This was her third year attending the conference and she loved having the opportunity to be involved with the planning.
“It’s actually kind of cool,” Mary Kate said.
“A lot of people who come to the conference are teachers and parents,” she added. “One of the reasons I wanted to be on the committee is to get more youth to the conference.”
Mary Kate planned a special Bingo Night for youth only during the conference to give young conference attendees the chance to meet one another and have fun away from their parents.
She solicited donations for prizes for players to encourage more people to participate.
Conference organizers honored Mary Kate for all of her efforts with a special award during the conference luncheon.
“I was very surprised,” Mary Kate said.
More than a dozen DSCC staff members also attended the conference to network, learn from others and strengthen their skillsets and the tools they use to serve our families. DSCC’s Statewide Transition Coordinator Darcy Contri and Care Coordinator Angel Lawrence from our Champaign Regional Office led a discussion on how to put youth at the center of transition planning for healthier outcomes.
Additionally, DSCC sponsored the conference’s health care track for providers who play a role in the transition from the pediatric to adult healthcare system and those who build youth’s capacity and healthcare skills to prepare for adulthood.
During the health care track, Diane Becker of DSCC’s Home Care Quality Improvement and Enrollment Team presented on how providers and professionals can use data on the social determinants for health and success to change interventions and supports for youth in their area.
DSCC Care Coordinator Opal Andraka said she was inspired by her interactions with families from across the state during the conference.
“It was very eye-opening to hear them voice their questions and concerns in an open forum with subject-matter experts. Hearing them tell their stories is always a good way to remind us of our mission,” she said.
DSCC Family Liaison Violet Wiker staffed the Family Oasis Room, which gave families the opportunity to take a break and connect with other families.
DSCC Care Coordinator Autumn DeSilva worked DSCC’s booth at the conference’s exhibit hall. She said it was great to meet our participant families and connect them with their care coordinators in attendance at the conference.
Visit DSCC’s Facebook page to view photos and more information about this year’s conference.