Sensory-Friendly Holiday Happenings in Illinois

November 22nd, 2023

An older, dark-haired boy in a wheelchair smiles at the Christmas trees and holiday decorations that surround him

Fun, inclusive events the whole family can enjoy throughout Illinois!

How will you make memories this holiday season?

There are light displays, sensitive Santa opportunities, parades and more going on throughout Illinois.

Our Special Events page includes a roundup of opportunities designed specifically for youth with disabilities and special healthcare needs.

You can also browse this collection of special programs and event guides for opportunities to create some holiday magic and plenty of smiles:

We will continue to add holiday events and activities, so please check our Special Events page often throughout the season.

If you know of a good sensory-friendly event to share, please email us at dscc@uic.edu.

Please note, the University of Illinois Chicago’s Division of Specialized Care for Children (DSCC) is not involved in organizing or scheduling these holiday events. If you have questions about a specific event, please contact the event sponsor or organizer.

DSCC Rolls Out New Tool to Better Connect With Our Participant Families

October 27th, 2023

text, "Division of Specialized Care for Children Family Portal" on a blue background with doodle drawings in the background

The DSCC Family Portal can help you easily communicate with your care coordination team and find the information you need

It’s important for our Division of Specialized Care for Children (DSCC) participant families to be active partners in their child’s care. We’re excited to introduce a new way for you to easily share information and communicate with your DSCC care coordination team.

Our new DSCC Family Portal aims to help you find the records you need all in one convenient place.

You can use the Family Portal to:

  • Send messages
  • Sign documents
  • View important letters
  • See a list of providers and much more

To access the portal, visit https://go.uic.edu/DSCCFamilyPortal.

To log in to the Family Portal for the first time, you will need:

  • Your email address
  • Your DSCC participant’s name or DSCC ID number
  • A unique password

We know learning a new application can seem tough. We have tip sheets and videos to help you get started and feel comfortable using the portal. You can find these resources on our website at https://dscc.uic.edu/dscc-family-portal/.

If you have trouble accessing the Family Portal or need other support, please email dsccexternalhelp@uic.edu. A designated DSCC staff person will help you as soon as possible.

We are always looking for ways to improve our services and strengthen our support for families.

We hope the Family Portal will be an easy and convenient way for you to connect with your care coordination team and the resources you need.

DSCC Dad Helps Superheroes of All Abilities Unite in Southern Illinois

October 18th, 2023

DSCC participant Isabella's older brother Braden wears a Superman costume and holds Isabella in his arms next to Isabella's nurse, Toni. A superhero comic backdrop is behind them.

Pastor Tim Reynolds organizes the annual Special Needs Superheroes event to take place in Mount Vernon on Oct. 28

In Mount Vernon, superheroes of all kinds unite each year to bring joy to children and adults with disabilities.

Mount Vernon Baptist Temple’s annual Special Needs Superheroes event encourages individuals of all ages and abilities to dress as their favorite superhero and enjoy fall activities together. This popular free celebration returns for its fifth year on Oct. 28.

Pastor Tim Reynolds helped create the event and credits his wife, Melissa, and a dedicated group of volunteers with keeping it running. Reynolds’ daughter Isabella has complex medical needs and is a participant with the University of Illinois Chicago’s Division of Specialized Care for Children (DSCC).

Isabella and her dad, Tim, take time out for a selfie.

Reynolds said the idea for the event came from a desire to serve his small community in southern Illinois.

“It can be hard for families and individuals with disabilities to go to a theme park. We have a church with a good layout, nice grounds, and a gymnasium,” Reynolds said. “I pastor two churches, and we decided to work together to create a special day for young and old alike that was as close to a carnival atmosphere as possible.”

Choosing a superheroes theme, the first event kicked off in 2018.

“I’m not sure why we chose the superheroes theme, but it fit, and it’s lots of fun. The first year we had about 400 attendees,” Reynolds said.

The event continued to grow each year except for a one-year gap in 2020 due to the COVID-19 pandemic.

“This year we’re planning for more than 800 guests. We have a bunch of folks who love Comic-Con. They have amazing costumes and travel from Missouri, Kentucky, Indiana and other places to help us year after year,” Reynolds said.

Volunteers from churches, 4-H clubs, government, and more serve as “buddies.” They help participants of all ages and abilities experience activities that include:

  • A petting zoo and horseback rides
  • Face painting and games
  • Balloon tying with Rainbow the Clown
  • Superhero photos
  • Haircuts
  • Brats, hamburgers, snow cones and popcorn
Guests enjoy painting and creating art they can take home at one of the many activity stations at the Special Needs Superheroes event.

“It’s just a big kick. Some people like dressing up, others just like taking it all in,” Reynolds said. “I really love the horseback riding and seeing them with the animals. For some, it’s the first time they’ve ever ridden a horse or been able to touch and be up close to these animals. They’re so uninhibited in expressing their excitement and joy. You can’t help smiling all over.”

The guest list also includes community members and residents from area Community Integrated Living Arrangement (CILA) Homes.

The whole Reynolds family, including Isabella and her three older siblings, also take part in the fun.

Reynolds said his wife, Melissa, organizes all the details for the superheroes event. She prefers to remain in the background while he is “just the promoter and front man.”

“She is the rock of our family and works tirelessly caring for Isabella,” Reynolds said.

Isabella and her mom, Melissa, share a smile.

Isabella has Moebius syndrome, a rare neurological disorder that can cause paralysis, an inability to smile and other disabilities.

“We adopted her as a baby and the doctor said she wouldn’t live past a year old,” Reynolds said. “She’s a happy girl and recently turned 12.”

Isabella enrolled with DSCC shortly after birth and receives services through the Home Care Program. The Home Care Program helps children and young adults who need in-home nursing to safely live at home.

“We connected with DSCC at the hospital and really appreciate all that they do,” Reynolds said. “DSCC has helped us track down nursing services and medical equipment. They’re always there to help and are another go-to when you need help filling in the gaps.”

Members of our DSCC team from the St. Clair Regional Office will be at this year’s Special Needs Superheroes event to speak with families about our services.

The event takes place from 4 to 6:30 p.m. on Oct. 28 at Mount Vernon Baptist Temple, 817 Woodland Drive, in Mount Vernon. There is no charge to attend.

“Everything is completely free,” Reynolds emphasized. “There’s nothing better than the smiles and hugs you get from kids with sno-cone-covered faces. We started all of this to be a blessing to someone, but I think we, the volunteers, are truly the ones who go away blessed.”

See the Special Needs Superheroes flyer for more details or visit the Events section of our website.

If you’d like to attend, please call or text (618) 315-1111 to register. The deadline to sign up is Oct. 23.

Institute Provides Education, Support and Connection for Families of Children with Hearing Loss

July 27th, 2023

Mom Maria holds her daughter Dalilah, a young girl with hearing loss who wears glasses and hearing aids. They are both smiling at the camera

Illinois families gained knowledge and formed priceless relationships during the 2023 Institute for Parents of Preschool Children Who Are Deaf or Hard of Hearing.

The journey to the 2023 Institute for Parents of Preschool Children Who Are Deaf or Hard of Hearing was a mixture of excitement, nerves and some fear for Kelly Lane and Crystal Harris.

When they received the flyer for the free one-week program at the Illinois School for the Deaf in Jacksonville, they were skeptical it would be the right fit for their son, Casper.

Casper, 4, has bilateral hearing loss, epilepsy and a developmental delay.

Kelly Lane plays with her son Casper, 4, while her other son Courtland, 5, and partner Crystal Harris look on and smile during lunchtime at the Institute.
Kelly Lane, left, plays with her son Casper, 4, while her other son Courtland, 5, and partner Crystal Harris look on and smile during lunchtime at the Institute.

“We’ve been to other events on a smaller scale before that were geared towards families with kids who have hearing loss and felt out of place there because our son also has other disabilities,” Kelly said.

Crystal called the number on the flyer and spoke with Violet Wiker, the Family Liaison for the University of Illinois Chicago’s Division of Specialized Care for Children. Violet helps families enroll in the Institute and addresses any questions or concerns they may have. 

Crystal said she talked to Violet for more than two hours.

“She assured me that there were kids of all different learning abilities here, that they would be in a classroom setting… she really sold it to me, really made me feel comfortable,” Crystal said.

She and Kelly then made the trip from Chicago with Casper and his big brother, Courtland. Once they arrived on the School for the Deaf campus, they knew they made the right choice.

“We couldn’t have felt more welcome… We’re used to feeling out of place, so it felt really good to come somewhere and feel normal for once,” Kelly said. “Coming here just felt like going home.”

A total of 22 families from across the state attended this year’s Institute from June 11-16. The Institute is for Illinois parents of children from birth to age 7 who have a significant hearing loss.

Participating parents attend daily lectures by experts in the field to learn about raising a child with hearing loss.  Lecture topics include:

  • Child development
  • Types of hearing loss
  • Language development
  • Communication choices
  • Assistive communication devices
  • Deaf culture
  • School programming
The Institute's school-age children sit at desks inside a classroom at the Illinois School for the Deaf and sign along as a teacher reads a story in American Sign Language
The Institute’s school-age children sit at desks inside a classroom at the Illinois School for the Deaf and sign along as a teacher reads a story in American Sign Language.

Other activities include meeting in small groups to discuss specific concerns and connecting with other caregivers.

The children with hearing loss attend classrooms based on their age group. Experienced teachers and aides for children who are deaf or hard of hearing oversee these classrooms.

Attending children also can receive hearing, vision, psychological, speech, language and educational evaluations. They also get to play with other children who have a hearing loss.

Siblings also attend the Institute and participate in fun and educational activities, including art projects and learning to sign.

There is no cost for families to participate in the Institute. Meals and housing are provided at no charge.

“One place, all questions answered”

Laura Colic’s son Liam is almost 5 and profoundly deaf. He wears bilateral cochlear implants that he’s had for a little over a year.

“I just wanted to get as much information to make sure that we give him all the opportunities, especially since he’s starting kindergarten in the fall,” Laura said of her decision to attend.

One of her favorite experiences from the week was listening to a panel of Deaf adults share their experiences.  

Institute participants Dream, Nevaeh and Freddy participate in an ice sensory activity outdoors with Illinois School for the Deaf Cadet Shavon.
Institute participants Dream, Nevaeh and Freddy enjoy an ice sensory activity outdoors with Institute Cadet Shavon.

“When you’re in it with little ones, it’s hard to see what that may look like as they grow up. I love the exposure to just the Deaf culture. Even Liam has loved that. He has been so excited to see adults with cochlear implants” she said.

Laura also praised the knowledge of the team of professionals who spoke with families and provided evaluations for the children.

“Their knowledge is phenomenal, and I feel like it’s golden,” she said.

“I wish I could take them with me back home and just create this bubble for Liam. But I’m happy to take the knowledge that they’ve given me, the assessments they’ve provided, the one-to-one time with each of the different people that have worked with Liam and assessed Liam. The evaluations are just phenomenal.”

Sylvia Gavina is mom to 4-year-old Freddy. She appreciated the opportunity to see and understand what Freddy’s hearing loss truly means for him. 

“Being able to meet with the professionals and learn what we did in a week takes it to a different level. At home, you might have an appointment one week and then wait three months for the next one. Here, we are leaving with a baseline. One place, all questions answered,” she said.

Institute participant Kacey, 2, draws with a marker on a sheet of paper as an Illinois School for the Deaf teacher guides her
Institute participant Kacey, 2, draws with a marker on a sheet of paper as an Illinois School for the Deaf teacher guides her.

Sheryl Stone’s daughter Nevaeh is 4 ½ and attends the Illinois School for the Deaf. She said the Institute gave her an eye-opening look into how Nevaeh experiences the world. An education session on the Deaf experience helped her understand better what it’s like to not hear and to rely on lip-reading, sign language and other communication methods.

Eddi Fowler said she also learned how to better communicate with her 2 ½-year-old daughter, Kacey. In addition to learning American Sign Language (ASL) and cued speech, Eddi learned more about available resources and how to advocate for Kacey. 

“I learned a lot, and I have a lot to take back home with me. I’ve got gigantic paperwork that’s going to help Kacey and my little family throughout the year with her education needs, her hearing loss, her autism, everything,” Eddi said.

“A community of families”

Three-year-old Christian has hearing loss in both of his ears. His parents Basia and Aaron said watching their son become more social with the other children was especially rewarding.

“He’s more expressive. With all the signing and the cued speech that we’re integrating, he’s using his hands more, different modes of communication. That’s something that we were really trying hard to get out of him at home and it’s been tough. But he seemed to really just open up to more people and other children as well,” Aaron said.

Sarah Berns attended the Institute with her son, Colsen, and daughter, Evelyn. Colsen, 7, was born with bilateral sensorineural hearing loss. However, his family was not aware of his hearing loss until he was 3 years old.

A group of 10 parents who attended the Institute pose on stage with their arms around each other behind five of the Institute team members who worked with their children throughout the week.
A group of 10 parents who attended the Institute pose on stage with their arms around each other behind five of the Institute team members who worked with their children throughout the week.

The Institute was the first time he could see other kids with hearing aids and cochlear implants and simply play with them and have fun.

Sarah said she also found a special connection with the other parents.

“I felt like I was all alone. And now I feel like I have a community of families that I can call when I need to talk to them about anything. I also got a lot of information about what my son is going through and what it’s like to be hearing impaired, which is the best connection that I could have with my son, and knowing more about him and what he needs,” she said.

The Institute was also just as valuable for Colsen’s big sister Evelyn.

“She sees that (hearing loss) isn’t something that’s terrible, her brother isn’t annoying, and that there’s this really cool language now that we can have between us that she wasn’t interested in before,” Sarah said. “There’s value in it for her… she has a newfound empathy that she didn’t have before.”

Sarah encourages all families of children with hearing loss to make the trip to the Institute.

“It is life-changing. There are people that value you for who you are, and they are only here to help and give you strategies to help you,” she said.

“A sense of comfort”

After spending a week at the Institute, Kelly and Crystal said they didn’t want to leave.

“We’re not ready to go home. This past week, I’ve felt a sense of comfort that I haven’t felt in a very long time,” Crystal said.

A girl and boy whose younger sibling has hearing loss learn sign language during the Institute.
A girl and boy whose younger sibling has hearing loss learn sign language during the Institute.

“And that’s saying a lot considering how much information overload has been happening,” Kelly added. “I feel like we should be feeling frazzled and overwhelmed with the amount of new information we’ve gotten, but instead I just feel clarity. I feel clear on where my son’s at, where we need to go, and the options that we have and resources that we have at our disposal.”

Sarah shared a similar sense of peace and optimism for her son, Colsen, after attending the Institute.

“Even though life is not the same plan I thought it was going to be, it’s still going to be wonderful…” she said. “Seeing these other people going through this and through their life, how their life has been impacted by having hearing loss, I realize that (Colsen) really hasn’t lost anything. He is just experiencing it in a different way, and that that’s OK, and that we’re going to be OK.”

Visit our Facebook page to see a photo album with more photos from this year’s program.  You can also see videos that highlight different parts of the Institute experience on our YouTube playlist.

The following organizations supported the 2023 Institute:

  • University of Illinois at Chicago’s Division of Specialized Care for Children (DSCC)
  • Department of Human Services – Division of Rehabilitation Services
  • Illinois School for the Deaf
  • Illinois State Board of Education
  • Illinois Department of Public Health
  • Ann & Robert H. Lurie Children’s Hospital of Chicago

The 2024 Institute will take place June 13-16. Please see the below flyers for more details:

For more information about the Institute and how DSCC supports children with hearing loss, call (800) 322-3722 or email dsccinstitute@uic.edu.

DSCC Quality Specialist Honored for Service to Families in Crisis

July 25th, 2023

portrait of Tess Rhodes

CountyCare awarded Tess Rhodes its Certificate of Excellence for her commitment and dedication

Tess Rhodes is a registered nurse on our Quality Improvement Team. She collaborates with her Division of Specialized Care for Children (DSCC) teammates and partner organizations across Illinois to make sure children in crisis have the right support.

A managed care health plan recently honored Tess for these efforts to protect the safety of children and families.

CountyCare’s Health, Safety and Welfare Team awarded Tess its Certificate of Excellence. The certificate recognizes her “tremendous commitment and dedication” to keeping County Care participants safe and meeting their families’ needs.

Tess said she couldn’t do this important work without DSCC’s care coordination teams and our partners in the community.

DSCC has a contract with CountyCare to provide care coordination to the children and youth with special healthcare needs in its Medicaid managed care health plan.

As a Core/Connect Care Quality Improvement Specialist, Tess helps DSCC’s care coordination teams when a participant enrolled in CountyCare has a critical incident.

Critical incidents are events or situations that create a significant risk of substantial or serious harm to a participant’s physical or mental health, safety or well-being. They can include:

  • Abuse or neglect
  • Harassment or bullying
  • Death of a family member
  • Significant injuries
  • Medication or treatment errors
  • Threat of self-harm

DSCC works with CountyCare to report these incidents and make sure our teams respond to reduce any risks for our participants and help them get the right resources and services they need.

When DSCC team members learn of a critical incident, they must report it to CountyCare within 24 hours of notification.

Tess says it’s important to first ensure that our child/youth is safe and that their family receives the right support for their situation.

Tess and the DSCC care coordination teams work alongside CountyCare staff, the child’s medical team and others to provide access to services and resources.

The DSCC Care Coordinator checks in with the family bi-weekly after a crucial incident to help and monitor the outcome. Tess assists in the process by guiding the participant’s Care Coordinator and providing more resources and materials for education.

Once CountyCare closes a critical incident, Tess continues to monitor the situation and provides final updates at the 30-, 60- and 90-day marks. She also coordinates meetings for all care team members to discuss the incident and develop a plan of support.

“This requires very detailed organizational skills, and Tess never misses an update or chance to help,” her supervisor, Quality Improvement Manager Brandon Bartels, said.

Brandon praised Tess’ “exceptional” communication with CountyCare and her collaboration to keep participants’ and families’ needs at the forefront.

“Tess has received accolades by email from their team multiple times, so this Certificate of Excellence proves not only have they valued her efforts in the past but her continued support for our participants, Care Coordinators, and relationship with CountyCare is truly making an impact,” he said.

Congratulations, Tess! We are grateful for your compassion, teamwork and commitment to children and families!

Share Your Feedback on Illinois’ Plan for Maternal, Child and Family Health

June 23rd, 2023

A conversation bubble with the text, "We want to hear from you!"

Illinois’ Maternal and Child Health Services Title V Block Grant application is open for public comment until July 21

Illinois families, you have an opportunity to share your input on the state’s latest Maternal and Child Health (MCH) Services Title V Block Grant application and report.

The MCH Title V Block Grant is a federal and state partnership to improve the health and well-being of all mothers, infants and children. The block grant is authorized by Title V of the Social Security Act.

Every state receives MCH Title V Block Grant funds. At least 30 percent of these funds must support services for children and youth with special healthcare needs.

The Division of Specialized Care for Children (DSCC) has managed Illinois’ Title V program for children and youth with special healthcare needs since 1937.

Each year, states must complete an application for future funding and an annual report of our MCH activities from the last federal fiscal year. DSCC has partnered with the Illinois Department of Public Health (IDPH) to help with Illinois’ latest application.

The 2024 MCH Title V Block Grant Application and 2022 Annual Report are posted on the IDPH website. You can also see Illinois’ updated MCH Title V Block Grant Action Plan for 2021-25, which includes the Title V priorities, national performance measures and strategies.

You can share your comments or recommendations on these documents until noon on July 21.

Please send comments to Title V Coordinator Cassidy Chambers at Cassidy.Chambers@illinois.gov.

More details are on the IDPH website.

For more information about DSCC’s Title V role, check out our Fiscal Year 2022 Annual Report.

Project Fire Buddies Helps DSCC Participant Attend Concert of Her Dreams

June 12th, 2023

The Brown family at the Taylor Swift Concert.

Lily Brown and her entire family saw Taylor Swift perform at Chicago’s Soldier Field

Lily Brown and her family experienced a whirlwind week earlier this month that they won’t soon forget.

Lily is Taylor Swift's number one fan
Lily smiles with her “Taylor’s #1 Fan” sign

The 14-year-old Oak Forest girl graduated from eighth grade. She then played in an adaptive Little League Challenger baseball game.

But the week’s biggest highlight was seeing Lily’s favorite artist Taylor Swift in concert at Soldier Field in Chicago on June 2.

“It was a very special week for all of us,” Lily’s mom, Jennifer Brown, said.

A nonprofit group of Chicago-area firefighters called Project Fire Buddies made the unforgettable concert experience possible.

The Brown family at the Taylor Swift Concert.
Lily’s mom, Jennifer, her older sister, Grace, and her dad, Jon, pose with Lily inside Soldier Field before the concert.

Lily has Rett syndrome, a rare genetic neurological disorder. The condition can severely affect abilities such as speaking, walking, eating and even breathing.

Lily has seizures and uses a wheelchair. Even though she doesn’t speak, she says a lot through her expressive eyes and huge smile.

She is also a participant with the University of Illinois Chicago’s Division of Specialized Care for Children (DSCC). DSCC partners with families to help them find the right services and resources for their child’s special healthcare needs.

In January, Lily turned 14. For her birthday present, Jennifer wanted to take her to see Taylor Swift, who announced her concert tour would include Chicago.

“I took her older sister, Grace, when she was about 9 years old to see Taylor Swift. It was a really special mother and daughter experience,” Jennifer explained. “I wanted Lily and I to have that same experience. Due to the pandemic, Taylor Swift hasn’t toured for a while.”

Lily smiles with the Fire Buddies baseball team
Lily smiles while posing with the Firebuddies baseball team.

From the day the tour was announced, they searched for two accessible tickets nearly every day. But their search came up empty. Then, the Oak Forest Project Fire Buddies heard about Lily’s wish to see Taylor Swift.

The Oak Forest Fire Department created Project Fire Buddies in 2016. Its mission is to bring joy to kids struggling with serious illnesses and their families. Volunteers visit the kids throughout the year to deliver gifts for special occasions, play games, read books or just to say “hi” and spend time together.

“We love the fire buddies!” Jennifer said. “We’re so grateful for all that they do. They gave Lily a bike made specifically for her needs so that she can enjoy riding. This year, she’s also playing with the Challenger’s baseball team and enjoyed playing against the Project Fire Buddies team.”

Lily at the Taylor Swift concert
Lily smiles while wearing her “Shake It Off” t-shirt during the concert.

Now, Project Fire Buddies has made Lily’s ultimate birthday wish come true and more.

“Our family usually has to use the divide and conquer approach. We don’t get to attend events together very often,” Jennifer said. “It was an incredible surprise to learn that our Oak Forest Fire Buddies chapter found tickets for our entire family and worked with Soldier Field to have the area accessible for Lily’s wheelchair. We were just blown away.”

Since no “Swifty” can go to a concert without bling, everyone made sure Lily had just what she needed for the big night.

“We made a cute ‘Shake it Off’ shirt with all the sparkle and bling any Swifty would be proud of,” Jennifer said. “We also made a sign, and friends also got her some flashy, light-up flare.”

Lily at Taylor Swift concert in Chicago.
Lily looks out over the crowd at the Taylor Swift concert.

The Brown’s had an amazing time – together – at the Taylor Swift concert.

“The show was incredible, and Lily loved it,” Jennifer said. “She did have a couple of seizures during the show but bounced back in time to catch her favorite song, ‘Shake it Off.’”

“Project Fire Buddies is hoping to expand to help more kids who are medically challenged or have life-threatening conditions,” Jennifer added. “The Oak Forest chapter is amazing and incredibly generous. They are an important part of Lily’s life, and we are so thankful.”

Visit our Resource Directory to learn more about Project Fire Buddies.

You can also read about the news coverage of Lily’s special concert experience:

Thank you to Project Fire Buddies for making Lily’s wish come true!

Important Reminders: End of Public Health Emergency and Return to In-Person Visits

June 7th, 2023

An overview of key changes affecting all Division of Specialized Care for Children participants now that the public health emergency is over

The public health emergency due to the COVID-19 pandemic ended on May 11, 2023.

This ending brings a variety of changes for our Division of Specialized Care for Children (DSCC) participant families. These changes include a return to in-person visits from DSCC Care Coordinators, an end to verbal signatures and more.

The following sections give an overview of key points and important dates to remember:

  • Reminders for All DSCC Program Participants
  • Reminders for Home Care Program Participants
  • Important Medicaid/Insurance Updates for All DSCC Participants in Medicaid
  • Contact Reminders for All DSCC Program Participants

Reminders for All DSCC Program Participants

Return to In-Person Visits

Meeting in person with our participants and families is an important part of care coordination. The public health emergency allowed face-to-face visits to occur virtually. Now that the public health emergency has ended, we must return to face-to-face meetings with our participants. 

Your DSCC Care Coordinator will work with you in advance to schedule your next in-person/home visit.  We understand that in-person visits with your Care Coordinator may be a change for you and your family. We paused these visits for several years during the public health emergency (though many families continued to meet with their Care Coordinator during the pandemic). 

Seeing you in person helps us get to know you and your family better. It can also help improve your connection with your DSCC Care Coordinator. Our partnership with Medicaid and Medicaid managed care plans also requires us to meet with you in person. If you have any concerns about in-person visits, please talk to your Care Coordinator. We will work with you to see how to best accommodate your preferences.

Verbal Signatures

The public health emergency allowed your Care Coordinator to receive necessary signatures verbally. As of May 11, 2023, it is a federal rule that DSCC can no longer accept verbal signatures.

  • Electronic signature options (such as through Adobe) remain an option for families when signing DSCC documents.

Reminders for Home Care Program Participants

End of Continued Medicaid and Program Enrollment for Those Found Ineligibile for Services

Starting April 1, 2023, DSCC began working with the Illinois Department of Healthcare and Family Services (HFS) to reassess all Home Care Program participants who received a notice of ineligibility for the program since March 1, 2020. Now that the public health emergency has ended, HFS’ notices accurately list the approved level of services for you or your child.

  • If you or your child received a notice of ineligibility for services since March 1, 2020, your services will remain in place until HFS completes a reassessment. The reassessment looks at your updated and current medical documentation and will occur before Sept. 30, 2023.
  • If you or your child received a notice of reduced nursing hours since March 1, 2020, your Care Coordinator will complete the next reassessment of services at your regularly scheduled renewal time. Services will remain in place until this reassessment occurs.

Reminders for Individuals in the Non-Waiver Program (Nursing and Personal Care Services)

Now that the public health emergency has ended, all individuals who turn 21 and are not on the Home and Community-Based Services Waiver for Those Who Are Medically Fragile Technology Dependent (MFTD), will not be eligible for services. If you or your child were on non-waiver services and turned 21 between the dates of March 1, 2020, and March 31, 2023, services will end on Sept. 30, 2023. Your Care Coordinator will work with you to ensure you or your child is set with an alternate state waiver, such as the Division of Rehabilitative Services (DRS), if applicable.

For all non-waiver participants under age 21, you must continue to have Medicaid coverage to receive Home Care services. It is important that you submit the redetermination form from Medicaid to keep your coverage. If you fail to meet Medicaid eligibility or do not respond in time, HFS will cancel your Medicaid case. Your Home Care services will then also end.

Additional COVID-19 Respite Allotment

During the public health emergency, HFS approved an additional 336 hours of respite to use before the regular respite allotment. This additional respite is for all Home Care MFTD waiver participants. Starting Nov. 11, 2023, this additional COVID respite will expire. All respite used after Nov. 11, 2023, will come from the standard respite allotment.

Personal Protective Equipment (PPE)

During the public health emergency, nursing agencies were reimbursed for PPE when actively staffing nurses in the home. The PPE is for the nurses to use while caring for participants. This reimbursement of PPE supplies to the nursing agencies will end on Nov. 11, 2023.

Nursing Supervisory Visits

Nursing agencies resumed in-person supervisory visits in November 2020. Effective May 11, 2023, there can be no exceptions to replace in-person supervisory visits.

Important Medicaid/Insurance Updates for All DSCC Participants in Medicaid

These next sections explain important Medicaid updates now that the public health emergency and continuous Medicaid coverage period has ended. The end of the public health emergency may also affect your Medicaid coverage or your private health insurance coverage.

No More Copays or Premiums for Medicaid

Most Medicaid programs no longer have premiums or copays. All Kids Assist, Aid to the Aged Blind and Disabled (AABD) and Adult Medicaid do not have monthly premiums or copays for services. All Kids Premium 1, Premium 2 and Share programs are all called All Kids Assist now.

Medical Redetermination for Medicaid

Redetermination is when Medicaid looks to see if you are still eligible. They look at your residency, monthly income and other criteria to decide if you still qualify.

Medicaid sent forms to some members as early as May 2023. They will not complete redetermination on all cases at the same time. They will make the redeterminations over several months. This means that your Medicaid redetermination could happen now or later, even next year. It is important to make sure Medicaid has your current address. You can report your address online at Medicaid.illinois.gov or call (877) 805-5312. We also have a news post with more details about how to update your address.
Please watch your mail for letters from Medicaid.

Once you receive your redetermination notice, you will have about a month to respond. Medicaid may ask for more information about your income, residency or other information. If Medicaid asks for more information and you do not respond, your Medicaid coverage ends. You can return the redetermination in several ways:

  1. Online at ABE.illinois.gov using Manage My Case. Manage My Case is the quickest way to complete your redetermination.
  2. By mail.
  3. In person at a local Illinois Department of Human Services (DHS) Family Community Resource Center.
  4. By phone.

If you are in a Medicaid managed care plan (MCO), please remember the MCO does not do the redetermination. Medicaid does redetermination reviews. If you do not qualify for Medicaid anymore, your coverage ends. If you are still eligible, you keep your Medicaid coverage.

Don’t risk losing your health insurance. Please update your address with Illinois Medicaid. It’s easy, fast and free:

  • Call (877) 805-5312 from 7:45 a.m. to 4:30 p.m., Monday through Friday.
  • Visit medicaid.illinois.gov.
  • If you use a TTY, call (877) 204-1012.

Please contact your DSCC Care Coordinator if you have questions about Medicaid redetermination.

Telehealth Coverage

Telehealth coverage for Medicaid (and other insurances) is a permanent change and will continue after the public health emergency to give Medicaid time to review for any future changes. You can review the HFS Provider Notice issued May 9, 2023, on Telehealth to learn more.

An Illinois law signed in 2021 requires insurance to cover telehealth through 2027. This law does not require that practitioners or providers offer telehealth services. Therefore, your providers may not offer telehealth care. The law only says that insurance must pay providers for telehealth care if they provide it.

Pharmacy Billing and Prior Approval Requirements

Pharmacy billing and prior approval requirements for Medicaid will resume. There were many flexibilities that allowed Medicaid members to get medications. These include overriding the refill too soon and waiving requirements for the preferred drug list, quantity and brand limits. If you go to the pharmacy and they tell you that you can’t get your medications, ask your doctor to submit a prior approval to Medicaid. You can review the HFS Provider Notice issued May 3, 2023, on Pharmacy Billing to learn more. Contact your DSCC Care Coordinator for more help.

DME and Therapy Prior Approval Requirements

DME and therapy prior approval requirements for Medicaid will resume. There are some services that Medicaid did not require a prior approval for during the public health emergency. These services include therapy, home health and some durable medical equipment (DME). It is important for your providers to get a prior approval so that Medicaid reviews medical eligibility for the services. You can review the HFS Provider Notice issued April 4, 2023, on Prior Approval Requirements for more details. Contact your DSCC Care Coordinator for more help.

COVID-19 Tests, Treatment, and Vaccines

Uninsured individuals will no longer get access to special COVID-19 Medicaid eligibility which included testing, services, treatment, and vaccine administration during the public health emergency. You can view the HFS Provider Notice issued May 9, 2023,  on Uninsured Population Special COVID-19 Coverage. Medicaid members who do have eligibility will continue to be able to access treatment, testing and vaccines.

Those with private insurance should also be able to continue to access treatment and vaccines as outlined by their plan.

Insurance plans will no longer cover over-the-counter tests for COVID-19  for free. Generally, a doctor will need to order the test and provide them in an office or similar facility. This may vary from plan to plan. You should call your insurance plan if you have questions. There may also be community organizations or public health departments still distributing COVID-19 tests and related services, such as vaccines, for free.

Extension of COBRA

During the public health emergency,  there was an extension of election and notice deadlines for someone to take COBRA after losing or leaving a job. That will expire 60 days after May 11, 2023.

Temporary Special Enrollment Period

For individuals who no longer qualify for Medicaid after they go through redetermination, there is a special open enrollment period through the federal health insurance marketplace to purchase private insurance. It will extend from March 31, 2023, to July 31, 2024. This is only for people with a special qualifying event, such as losing coverage. Otherwise, the regular open enrollment period will be in November and December for individuals who need to enroll in private insurance through the marketplace. The Illinois website is GetCovered.illinois.gov and the federal website is HealthCare.gov.

Questions? Contact Us!

As a DSCC participant family, you can contact us with any questions or support your family needs.

Please note the best way to reach your care coordination team or any DSCC office is through our toll-free number of (800) 322-3722.

You can use this number to dial your Care Coordinator’s direct extension or to have our Customer Service Representatives connect you with the right person/team.

We have updated our phone system and ask everyone to use the (800) 322-3722 number as the simplest and fastest way to reach us.

Our office hours are 8 a.m. to 4:30 p.m. Please talk to your Care Coordinator if you have a need to speak outside of business hours.

You may also reach us through our general dscc@uic.edu inbox or use our Contact Us or Request a Callback forms on our website.

Please talk with your Care Coordinator if you have more questions or need to update your communication preferences.

We are thankful for your partnership throughout the changes related to the end of the pandemic and public health emergency. Our team will continue to help support your family and connect you with the right services and resources.

Upcoming Education and Scholarship Opportunities for Young Adults with Disabilities

April 7th, 2023

diverse group of college students taking a selfie in a grassy area outdoors on a college campus

Learn more about the Illinois Community College Initiative and 2023 CSBG Scholarship Program

Finding the right programs and resources is key when planning for the future as a young adult with disabilities.

Two programs currently offer valuable education, training and scholarship opportunities for Illinois youth interested in college or joining the workforce after high school.

Illinois Community College Initiative

The Illinois Department of Human Services’ Division of Rehabilitation Services (DRS) wants to help people with disabilities in their quest for success.

The Illinois Community College Initiative provides academic and vocational training programs for eligible students with disabilities at in-state public community colleges and approved community colleges bordering the state.

People with disabilities who are eligible for the DRS vocational rehabilitation program are eligible to participate. You may complete community college coursework leading to an associate degree or to a degree, certificate or other industry-recognized credential or certificate.

DRS will help you with:

  • Tuition
  • The cost of fees, books and supplies
  • Transportation costs
  • Other eligible costs

See the Illinois Community College Initiative flyer for more details.

Spanish-speaking families can listen to the radio ad or read the ad transcript in Spanish.

Ready to get started? Contact your local DRS office using the locator tool or call (877) 581-3690. TTY and relay callers can dial 711.

2023 C.E.F.S. Economic Opportunity Corporation’s CSBG Scholarship

C.E.F.S. Economic Opportunity Corporation has a scholarship program to help students pay for college or occupational training.

The CSBG College Scholarship program provides financial help to income-eligible students living in the following counties:

  • Christian
  • Clay
  • Effingham
  • Fayette
  • Montgomery
  • Moultrie
  • Shelby

You can use the scholarship to pay for formal education or occupational training in an accredited Illinois educational institution. Training and degrees may include:

  • Associate, bachelor’s or master’s degree, post-secondary education
  • General education, short-term training (two years or less) in growth occupation skills

The CSBG scholarship is competitive and awards students based on:

  • Income
  • The interview process
  • Choosing to go into high technology areas or other growth occupations

Previous scholarship recipients can submit an application. You must be enrolled or intend to enroll as full-time students for the fall 2023 semester in an Illinois-accredited college. Full-time is 12 hours or more.

Click on the CSBG Scholarship application or get an application at your county C.E.F.S. outreach office. The application includes contact information for each local office.

You can also visit the C.E.F.S. website for more information.

You must complete your application and submit all requested documents to your local office by April 14 at 4 p.m.

All eligible candidates will have an interview in May.

Find More Transition Resources

Visit the Transition Tools section of our website to find more programs and information to help with planning and paying for college, getting a job and more.

You can browse the Transition: Education Resources and the Transition: Work Resources categories to find what you need.

Our team is also here to help partner with you and your family to help make the transition to adulthood as successful as possible.

Contact us to find out more!

2023 Summer Camp Opportunities for All Ages and Abilities

March 29th, 2023

The text, "Summer Camp," written with chalk on chalkboard next to chalk sticks of different bright colors

Check out our list of inclusive camps to help you find the right fit for your child

It’s never too early to start planning for summer break activities.

Fortunately, there are a variety of opportunities for children and young adults with special healthcare needs.

We’ve compiled a list of day and overnight camps across Illinois as well as virtual programs.

Does your child want to make new friends? Develop new skills? Meet others with their condition or become more independent?

Our 2023 summer camp list can help you find the right fit.

These camps are accessible and inclusive for a variety of needs, including many of our program’s eligible medical conditions.

Our events calendar shows the summer camps listed by date. You may also search for events in your area by clicking on a regional office near you.

Know of a good summer camp opportunity to add to our list?

Send us the details at dscc@uic.edu. We’ll continue to update our list of camps and activities, so please check back often.