Resource Directory /

Olney Resources

  • Conversation Starter Kit

    The Institute for Healthcare Improvement (IHI) provides free Conversation Guides to help you have the conversation with a family member, friend, or other loved one about your – or their – wishes regarding end-of-life care and other topics.

    IHI Conversation Guides can be downloaded for free. Other topics include:

    • Choosing a Health Care Proxy
    • Talking with my Child Living with Serious Illness
    • Geting the Most out of my Next Medical Appointment (for older adults and caregivers)
  • Centers for Medicare & Medicaid Services (CMS)

    The Centers for Medicare & Medicaid Services (CMS) has broadened access to Medicare telehealth services so that beneficiaries can receive a wider range of services from their doctors without having to travel to a healthcare facility.

  • Catholic Charities COPE Line

    A free service for all people living in the 28-county Springfield diocese. Therapists will provide a calming, professional and empathetic ear to those experiencing situational stress and anxiety related to COVID-19.

    Call (217) 321-8343.

  • CaringInfo

    CaringInfo, a program of the National Alliance for Care at Home, provides free resources to educate and empower patients and caregivers to make decisions about serious illness and end-of-life care and services.

    The site provides guides and resources about topics including advance directives, palliative care, caregiving and hospice care.

  • Verizon COVID-19 Response

    Verizon COVID-19 response, following the FCC agreement to waive late fees, no cutoff service, etc.

  • Communication Wallet Card

    The Secretary of State’s Office offers an Illinois Department of Human Services (DHS) Communication Wallet Card to help notify law enforcement that a person may have difficulty communicating. Applicant’s may request the wallet card at any Illinois Secretary of State Driver’s License Facility.

    The wallet card is available to notify law enforcement in advance that a person may require alternative methods of communication in order to respond to and communicate with an officer.