Resource Directory /

Chicago Resources

  • Illinois Crime Victims Compensation Program

    The Illinois Crime Victims Compensation Program offers resources to help people impacted by a violent crime. Under the Crime Victims Compensation Act, the Office of the Attorney General can reimburse eligible victims up to $45,000 ($27,000 for crimes before Aug. 7, 2022) for expenses incurred as a result of a violent crime. The Attorney General’s website provides the Crime Victim Compensation Program application in English, Polish and Spanish and a video with steps for completing the form. Individuals can also call the Crime Victim Assistance Line for help at (800) 228-3368.

    Eligible violent crime victims can receive financial assistance with:

    • Accessibility and usability of property
    • Crime scene clean up
    • Funeral/burial expenses
    • Loss of earnings
    • Medical, hospital, dental and mental health counseling expenses
    • Relocation and replacement costs
    • Tuition expenses
  • Alliance of Therapy Dogs

    Alliance of Therapy Dogs (ATD) is a volunteer organization of dedicated therapy dog handlers and their dogs on a mission of sharing smiles and joy. ATD offers an international registry of certified therapy dog teams, testing, certification, support and insurance for members who volunteer with their dogs in animal-assisted activities. ATD can also help facilities such as schools or nursing homes start a therapy dog program. Its website includes:

    • Information on what makes a good therapy dog
    • Steps for becoming an ATD member and membership application
    • A video showing testing and how to handle your dog to interact with others
    • Search tool for finding a tester/observer near you
  • Healing Hurt People Chicago

    Healing Hurt People Chicago (HHPC) is a hospital-based, youth advocacy program for violence recovery. HHPC services begin in the hospital and include crisis intervention, mental health care, medical advocacy, team support support and patient advocacy. The program also connects participants to supports and a community where they can continue to grow, thrive and break the cycle of violence once they leave the hospital.

    HHPC programs and resources for individuals, families and loved ones recovering from trauma also include:

    • Information about trauma and the SELF (Safety, Emotion, Loss, and Future) model
    • Stories of healing
    • Strategies for coping
    • Resources for families
    • Resources for providers
  • Chicago Survivors

    Chicago Survivors (CS) provides crime victim services and support to family members of Chicago homicide victims. Services are free, voluntary and open to all. Services include a crisis helpline and response services, protecting victims’ rights and compensation assistance, funeral planning, counseling, wellness kits, support groups and more. Help is available in Spanish and English. Real-time translation services for other languages is also available.

    The Chicago Survivors Crisis Helpline is open 24/7 at (877) 863-6338.

    Chicago Survivors resources and services also include:

    • Counseling for youth and adults
    • Comprehensive referral services (e.g., grief counseling, legal aid, housing, utilities)
    • Protecting victims’ rights and compensation assistance
    • Court advocacy and unsolved case assistance
    • Community of Survivors adult and youth workshops, events and groups
  • Sickle Cell Disease Association of Illinois

    The Sickle Cell Disease Association of Illinois provides resources, education and support for individuals with sickle cell disease (SCD) and their caregivers. Its website includes information about:

    • Current SCD treatment options
    • Virtual monthly support groups on Zoom
    • GroupMe app support groups (the app is for use on cell phones or computers)
    • SCD testing and newborn screening
    • Scholarships and camp opportunities
    • Events
  • Lyft Wheelchair-Accessible Ride Share Service in Chicago

    In Chicago, Lyft can provide a wheelchair-accessible vehicle (WAV) that will fit a fixed-frame wheelchair. Through the Lyft app, riders can choose the ride type called “Wheelchair.” This option will pair riders with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Pickup and drop-off locations must be within Chicago city limits.

    Wheelchair rides aren’t available in every market yet. Please visit Lyft’s website to learn more about using their app and wheelchair service areas.

  • Uber WAV (Wheelchair Accessible Van) Ride Service in Chicago

    Uber WAV provides affordable rides in wheelchair accessible vehicles to individuals using motorized wheelchairs or scooters in Chicago. Uber WAV driver-partners complete training courses covering driver safety and how to help riders with assistive devices as they enter and exit the vehicle. Drivers must also provide service to riders with service animals.

    Uber WAV is not available everywhere. Riders with folding wheelchairs can request a ride using other options available through the Uber app. Learn more about Uber’s accessibility programs on its website.

  • Curb Mobility – Chicago Wheelchair Accessible Taxicabs

    Curb Mobility, LLC (CURB) manages Chicago’s Centralized Wheelchair Accessible Vehicle (WAV) Taxicab Dispatch Service. Passengers can call CURB or use a smartphone app to request and connect with an available WAV taxicab. Passengers can also request wheelchair accessible taxis in advance for Chicago events that may include high turnout from accessible vehicle users.

    Passengers can request a CURB WAV taxicab ride by:

    • Calling (888) WAV-CABS (1-888-928-2227)
    • Downloading the CURB app
    • Emailing a request to the City of Chicago Centralized Wheelchair Accessible Taxicab Dispatch Service, CURB, at least three business days in advance to chicagowav@gocurb.com
  • Pace Transportation Services for People with Disabilities in the Chicago Area

    Pace provides a range of inclusive transportation services throughout Chicago and the Regional Transportation Authority (RTA) region (Cook, DuPage, Lake, Kane, McHenry and Will counties). Pace services include free fixed route bus rides for Americans with Disabilities Act (ADA)-certified riders, the Rideshare Access Program (RAP), ADA paratransit options and the Dial-a-Ride program throughout the suburbs.

    You must reserve ADA paratransit options in advance. These options are for riders whose health condition or disability prevents them from using fixed route services.

    Visit the Pace website for more information about its transportation services and training programs for people with disabilities in Chicago and the suburbs.