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Disability Information and Access Line for COVID-19

The Disability Information and Access Line (DIAL) is available to help people with disabilities get vaccinated and access COVID-19 tests.  The hotline’s trained staff are available to:

  • Help find local vaccination locations
  • Assist  with making vaccination appointments
  • Help connect to available testing options, including help with order free at-home test kits
  • Connect callers to local services, such as accessible transportation, to overcome barriers to vaccination.

The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing and transportation.

You can call the hotline at (888) 677-1199, Monday through Friday, from 8 a.m. to 7 p.m. You can also email the hotline at

Deaf and hard-of-hearing people can reach DIAL using the 711/Video Relay Service (VRS). To use this free service, simply dial 711 and you will be connected with a communications assistant with whom you can text.