Medical/Health Resources
Disability Information and Access Line for COVID-19
The Disability Information and Access Line (DIAL) is available to help people with disabilities get vaccinated and access COVID-19 tests. The hotline’s trained staff are available to:
- Help find local vaccination locations
- Assist with making vaccination appointments
- Help connect to available testing options, including help with order free at-home test kits
- Connect callers to local services, such as accessible transportation, to overcome barriers to vaccination.
The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing and transportation.
Call, text or videophone DIAL Monday through Friday from 7 a.m. to 8 p.m at (888) 677-1199.
You can also email the hotline at DIAL@n4a.org or start an online chat with an information specialist.
You can also connect to an agent in American Sign Language.
Since 2009, American Association of Orthodontists (AAO) members have volunteered to provide high-quality orthodontic care for children of families with financial need.
Visit the AAO website for information on eligibility and how to apply.
Drugwatch.com includes up-to-date information about prescription and over-the-counter medications and details about associated drug side effects to aid in the protection of patients and consumers.
DSCC Emergency Preparedness Tip Sheet
Emergencies like power outages and weather events can be especially dangerous for individuals with complex medical needs. This tip sheet from the Division of Specialized Care for Children (DSCC) helps with emergency knowledge and disaster planning. It includes important considerations for emergency situations as well as a resource toolbox with expert advice for pediatric, disability and/or advanced healthcare needs.
DSCC’s “What Does Illinois Medicaid Cover?” Tip Sheet
Illinois Medicaid covers many services including comprehensive medical, dental, vision and pharmacy benefits. Our Division of Specialized Care for Children (DSCC) tip sheet “What Does Illinois Medicaid Cover?” offers examples of what may be covered in a variety of areas such as vision, transportation and mental health services.
What Does Illinois Medicaid Cover? tip sheet in English
What Does Illinois Medicaid Cover? tip sheet in Spanish
Illinois Medicaid is not a DSCC program. DSCC does not decide coverage or eligibility for Medicaid. This is a helpful guide. To learn more, visit the Illinois Department of Healthcare and Family Services website.
DSCC’s Emergency Plan Template
The Division of Specialized Care for Children (DSCC) developed this emergency plan template to help our participant families create an emergency plan to keep them safe and prepared in the event of a disaster or other emergencies.
Sections include emergency contacts, emergency prep tips, evacuation plans and plans for medical emergencies.
DSCC’s Health Care Transition Tip Sheet
Health care transition means moving from pediatric (child) to adult health care. A good transition takes planning. This tip sheet from the Division of Specialized Care for Children (DSCC) can help you and your family plan for transition. It includes information on who should help with health care transition planning, where to find resources and steps you can take to get the services you need so you can lead the kind of life you want to have.
DSCC’s Health Insurance Appeals Tip Sheet
An appeal is when you ask your health insurance company to reconsider their decision. Health insurance plans must tell you why they did not cover services. This Health Insurance Appeals tip sheet from the Division of Specialized Care for Children (DSCC) includes steps for navigating the process of asking your health insurance company to reconsider their decision. It also includes a sample appeal letter.
DSCC’s Illinois Medicaid Spenddown Tip Sheet
Spenddown is an Illinois Medicaid program that helps people who are over income or have too many assets to be eligible for other Medicaid programs. Individuals or families are responsible for paying for medical services until they meet the spenddown amount. This Division of Specialized Care for Children (DSCC) handout provides information about the different types of spenddown and additional resources.
DSCC’s Insurance Appeals Calendar
Documentation is very important when appealing a decision made by your health insurance plan. This calendar from from the Division of Specialized Care for Children (DSCC) is one of the tools you can use during the appeals process to help keep track of important dates and documents.